Dell Unity XT 480 Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni
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- Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 1
Dell EMC Unity™ All Flash and Unity Hybrid Unity 480/F, Unity 680/F, Unity 880/F Installation and Service Guide Part Number: 302-005-519 June 2021 Rev. 02 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 2
of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 3
a dynamic storage system management port IP address 17 Manually assigning a static storage system management port IP address to extend a back-end bus 30 Connecting power to the DAE...31 Chapter 2: Service Procedures...33 Replace a faulted drive in the DPE...33 Identifying and locating the - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 4
a SP assembly into Normal Mode...46 Verifying the operation of the new part in Unisphere 47 Add a 4-port card...47 Preparing the SP assembly for service...47 Remove an embedded module...47 Identify the location for the new 4-port card...49 Install a 4-port card...49 Install an embedded module...50 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 5
Committing the new I/O ports...66 Replace a fan module...66 Identifying and locating the faulted part in Unisphere 67 Preparing the storage processor (SP) for service 67 Remove the SP assembly...68 Remove the top cover from the SP assembly...69 Remove the faulted fan module...70 Install a new fan - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 6
Identifying and locating the faulted part in Unisphere 92 Preparing the storage processor (SP) for service 92 Remove the SP assembly...93 Remove the top cover from the SP assembly...95 Transfer parts from the faulted SP assembly to the replacement - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 7
documentation or release notes, go to Unity Technical Documentation at: https://www.dell.com/ unitydocs. Troubleshooting For information about products, software updates, licensing, and service, go to Support (registration required) at: https:// www.dell.com/support. After logging in, locate the - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 8
/support. Configuration worksheet information is also included in Configuration Worksheet. Installation workflow including optional DAEs Use the following documents and software and sequence of actions as a guide to install the storage system: 1. Use the Quick Start Guide or this guide and the Unity - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 9
Service Tasks (recommended for remote support) c. Update system software under Settings > Software and Licenses (as required) d. Configure Block and File resources, and Hosts (as required) 3. Use this guide and the Hardware Information Guide to the Unity Support Matrix on the support website for - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 10
of the LAN to which the system is connected ○ Passwords for system users admin and service ● If you are setting up the system on a network with DHCP servers, DNS servers, and Dynamic DNS services, you need: ○ The system serial number ○ Domain information Unpack the DPE The disk processor enclosure - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 11
Record the product serial number from the DPE The PSNT for the 25-slot DPE is a black pull-out tag that is located between the drives in slots 16 and 17. Figure 1. Location of the product serial number tag Pull the tag out and record the product serial number from the tag on the Configuration - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 12
Figure 2. Installing the rails 5. Repeat for the other rail. Install the DPE on the rails Steps 1. Lift the enclosure and slide it onto the rails from the front of the cabinet. 2. Push the system into the rack until the slam latches engage and lock the system into the rack. Ensure that the enclosure - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 13
do so by Service, or in order to perform maintenance on the system as instructed by the maintenance procedure. NOTE: Additional information about the ports and cabling is in the Hardware Information Guide, available on the Unity Info Hub at https://www.dell.com/unitydocs or on Online Support (https - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 14
up states. Power up optional DAEs If you installed one or more optional DAEs, attach the power cables. See Connecting power to the DAE for instructions on powering up a DAE. If you are not installing an optional DAE, continue to the next section. Verify status LEDs The system should be available - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 15
verify to ensure that the system powered up correctly. NOTE: The Unity Hardware Information Guide provides more details on all system LEDs. The array is powered IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Storage processor - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 16
DPE front status LEDs Figure 8. DPE and drive LEDs Table 2. DPE and drive LEDs LED Location Drive fault Drive active DPE fault/power State Amber Off Blue Off Blue Amber Off Description Fault has occurred. No fault has occurred, normal operation. Drive activity. Drive is powered off. Power - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 17
are not running the storage system in a network that supports DHCP or you would rather manually assign a static IP address, you must install and If you use DHCP to assign IP addresses to any EMC Secure Remote Services (ESRS) components (ESRS Virtual Edition servers, Policy Manager, or managed devices - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 18
DHCP clients with Dynamic DNS services. By default, storage systems error appears, follow the instructions in your browser either to EMC Unity Security Configuration Guide. Manually assigning a static storage system management port IP address To manually Support website (https://www.dell.com/ support - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 19
C:\Program Files\DELL EMC\Unity\ConnectionUtility NOTE: The Connection restart the discovery process. If the problem persists, refer to troubleshooting instructions. 3. On the Configure screen, the configuration on the storage system. ● For Manual Configuration mode: a. Click Save to USB drive. - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 20
Next steps In a web browser, access Unisphere by specifying the URL: http:///. Where, is the IP address you set for the storage system. NOTE: Refer to the Configuration Worksheet for information on the user credentials you must use the first time you log on. The Initial - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 21
Component Power cords (AC or DC) AC power cords Bezel for disk-array enclosure (with key) DC power cords SAS cables (either 1 meter or 2 meter copper) that connect disk-array enclosures to each other (1 meter cables) or to DPE (2 meter cables) 25-drive DAE container contents Verifying - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 22
Component Rail kit, including Snap-in rails (2) Screws (3 per rail) Quantity 1 Power cords Bezel for disk-array enclosure (with key) CL5583 2 1 mini-SAS HD cables (either 2 1 meter or 2 meter copper) that connect disk-array enclosures to each other (1 meter cables) or to DPE (2 meter - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 23
Key Tabs Left Rear Right Rear Figure 10. Key tabs at rear rail top and bottom edge CL5866 NOTE: As the key tabs and adaptors are pushed into the rear mounting holes, the spring clips will ride over the cabinet channel and snap into place. 2. Holding the rail extended, push the key tabs and the - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 24
Front Figure 12. Securing the Spring Clips CL5868 4. From the rear of the cabinet, secure the rail in place using one M5 screw on each rail. Left Rear Right Rear Figure 13. Installing the M5 Screw CL5869 Installing the DAE on the rails About this task WARNING: The enclosure is heavy and - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 25
CL5845 Figure 14. Sliding the enclosure onto the rails 2. Once the enclosure is completely seated into the rear tabs, secure the front of the enclosure to the front vertical channels with four screws (two per side), but do not tighten the screws until they are all in place. Screws (2) Rear Front - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 26
Install 25-drive DAE Installing the rails in the cabinet About this task NOTE: The snap-in rails are dedicated left and right, and cannot be interchanged. Steps 1. Orient the rails. Face the front of the cabinet when orienting the left and right rail placement. The front edge of each rail is stamped - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 27
the back of the cabinet, the rear tabs on the rails insert into the notches in the rear of the enclosure. The tabs secure and support the rear of the enclosure. Installation Procedures 27 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 28
CL5994 Figure 20. Rail tabs securing the rear of the enclosure 2. Secure the front of the enclosure to the front vertical channels with four screws (two per side), but do not tighten the screws until they are all in place. Figure 21. Securing the front of the enclosure Cabling the DPE to a DAE If - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 29
SAS expander that connects the drives on the front of the DPE. Each DAE supports two redundant connections to the DPE: LCC A and LCC B. It is recommended attached. The cables and ports are not colored. ● Locate the sheet of cable labels provided. Orient the cable connectors as described in the - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 30
1 0 0 1 Figure 23. Cabling a DPE to a second 25-drive DAE Next steps If you need to cable more than two optional DAEs, refer to the Unity Installation Guide. Cabling an expansion DAE to an existing DAE to extend a back-end bus Connect the optional expansion DAE to the last installed DAE in the - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 31
Connect the DAE to another DAE x4 BA AB x4 B BA A x4 x4 AB # 1 2 xx44 xx44 01 B 0 1 A 1 0 xx44 xx44 Figure 24. 25-drive DAE extended to a 15-drive DAE Connecting power to the DAE Steps 1. Verify that the cabinet circuit breakers are in the On position and that power is - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 32
Figure 26. Connecting power cables to the 2U, 25-drive DAE 3. Secure each power cable to the power supply with the cable retention bail. 4. Connect the power to the each DAE as follows: a. Connect the power cable for LCC A to PDU A. b. Connect the power cable for LCC B to PDU B. The enclosures power - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 33
and have correctly identified its intended location in the system. Go to the Unisphere Service section for instructions on how to identify failures, order new parts and safely handle hardware components. When servicing the system, only add or replace one component at a time. New hardware added while - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 34
, wait at least 10 seconds before sliding the next drive into position. Steps 1. Align the drive with the guides in the slot. 2. With the latch fully opened, gently push the drive into the slot. The latch begins spin-up sequence has begun. Figure 28. Installing a 2.5" drive 34 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 35
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. Add - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 36
up, wait at least 10 seconds before sliding the next drive into position. Steps 1. Align the drive with the guides in the slot. 2. With the latch fully opened, gently push the drive into the slot. The latch begins light flashes to indicate that the spin-up sequence has begun. 36 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 37
Unisphere by clicking on the refresh icon next to the Enclosures view. If the system health monitor shows the part as faulted, contact your service provider. Replace a power supply Take the following actions to remove the faulted power supply and install the replacement power supply into the system - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 38
the left (to the right for the bottom power supply). Remove the power cable from the power supply. Figure 32. Removing the power cable 38 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 39
:XXX Figure 34. Installing a power supply 3. Connect the power cable to the power supply and secure the cord with the retention bail at the connector. Service Procedures 39 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 40
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. Replace - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 41
, select Reset and Hold and then click Execute. 3. When prompted, type the service password to put the SP assembly into reset and hold. 4. Optional: Either refresh the browser or follow the onscreen instructions to restore full-functionality to Unisphere. When placing the primary storage processor - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 42
assembly in Degraded Mode. System is booting. System not initialized. A management IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Storage processor assembly is on (main power). Storage processor assembly is initializing a serial - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 43
Figure 37. Releasing the lever on the embedded module 3. Pull the release lever away from the system. The embedded module releases from the system as you pull the lever. Figure 38. Removing the embedded module from the system 4. Remove the embedded module from the slot. Service Procedures 43 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 44
card in the embedded module so that the ports on the front line up with the slots on the front of the embedded module. 44 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 45
the embedded module with the empty slot and carefully push it into the slot. As the embedded module is installed, the release lever rotates inward. Service Procedures 45 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 46
name of the storage processor where you installed the new I/O module, embedded module, or 4-port card, select Reboot and click Execute. 3. When prompted, type the Service Password to put the SP assembly into Normal Mode. It may take up to 15 minutes for the system to complete its reboot to return - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 47
, select Reset and Hold and then click Execute. 3. When prompted, type the service password to put the SP assembly into reset and hold. 4. Optional: Either refresh the browser or follow the onscreen instructions to restore full-functionality to Unisphere. When placing the primary storage processor - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 48
Figure 45. Releasing the lever on the embedded module 3. Pull the release lever away from the system. The embedded module releases from the system as you pull the lever. Figure 46. Removing the embedded module from the system 4. Remove the embedded module from the slot. 48 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 49
-left circle on the 4-port card. 5. Push up on the blue tabs until they lock into place. Figure 48. Locking the 4-port card into position Service Procedures 49 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 50
to SP A. Now you are ready to add the other 4-port card to SP B by repeating the tasks that you just performed for SP A. 50 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 51
name of the storage processor where you installed the new I/O module, embedded module, or 4-port card, select Reboot and click Execute. 3. When prompted, type the Service Password to put the SP assembly into Normal Mode. It may take up to 15 minutes for the system to complete its reboot to return - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 52
, select Reset and Hold and then click Execute. 3. When prompted, type the service password to put the SP assembly into reset and hold. 4. Optional: Either refresh the browser or follow the onscreen instructions to restore full-functionality to Unisphere. When placing the primary storage processor - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 53
assembly in Degraded Mode. System is booting. System not initialized. A management IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Storage processor assembly is on (main power). Storage processor assembly is initializing a serial - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 54
from the system as you pull the lever. Figure 53. Removing the embedded module from the system 4. Remove the embedded module from the slot. 54 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 55
card. CAUTION: Do not force the 4-port card into place. If the 4-port card does not smoothly seat, re-align the pegs and try again. Service Procedures 55 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 56
embedded module with the empty slot and carefully push it into the slot. As the embedded module is installed, the release lever rotates inward. 56 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 57
name of the storage processor where you installed the new I/O module, embedded module, or 4-port card, select Reboot and click Execute. 3. When prompted, type the Service Password to put the SP assembly into Normal Mode. It may take up to 15 minutes for the system to complete its reboot to return - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 58
refresh Unisphere by clicking on the refresh icon next to the Enclosures view. If the system health monitor shows the part as faulted, contact your service provider. Add an SFP Take the following actions to add a new SFP into the system. Install an SFP module Steps 1. Push the spring release latch - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 59
Unisphere by clicking on the refresh icon next to the Enclosures view. If the system health monitor shows the part as faulted, contact your service provider. Replace a faulted SFP Take the following actions to remove the faulted SFP and install the replacement SFP into the system. Identifying and - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 60
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. 60 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 61
, select Reset and Hold and then click Execute. 3. When prompted, type the service password to put the SP assembly into reset and hold. 4. Optional: Either refresh the browser or follow the onscreen instructions to restore full-functionality to Unisphere. When placing the primary storage processor - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 62
to release it. Description Link up Link down Power on Power fault Figure 64. Releasing the I/O module 2. Gently pull the I/O module from the slot. 62 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 63
flush with its handle, remove the module and repeat steps 1 and 2. Figure 67. Locking in the I/O module 3. Connect the cables into the assigned I/O module ports. Service Procedures 63 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 64
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. Add an - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 65
flush with its handle, remove the module and repeat steps 1 and 2. Figure 69. Locking in the I/O module 3. Connect the cables into the assigned I/O module ports. Service Procedures 65 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 66
the graphical view: In the graphical view, the ports should be highlighted yellow. If the system health monitor shows the ports as faulted, contact your service provider. Adding the I/O module to SP B You have completed the addition of the I/O module to SP A. Now you are ready to add the other - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 67
where you will install the new part, select Enter Service Mode and then click Execute. 3. When prompted, enter the Service Password to put the SP into Service Mode. 4. Optional: Either refresh your browser or follow the on-screen instructions to restore full-functionality to Unisphere. When placing - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 68
at one second intervals Off Description System not initialized. A management IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Storage processor assembly power Green Green blinking Off Storage processor assembly is on - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 69
handle to pull the SP assembly outward enough to grasp the sides with both hands. Then, with both hands supporting the SP assembly, pull the SP assembly fully out of the enclosure. Figure 73. Removing the SP assembly top cover towards the rear of the system, until it stops. Service Procedures 69 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 70
Figure 74. Releasing the top cover 2. Lift the top cover upward and remove it from the SP assembly. Figure 75. Removing the top cover Remove the faulted fan module Steps 1. Disconnect the fan module power cable from the motherboard. 70 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 71
the blue tabs and press downward to lock the fan module into position. 3. Connect the fan module power cable to the connector on the motherboard. Service Procedures 71 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 72
sides at the rear of the SP assembly. Figure 79. Aligning the top cover 2. Pull the top cover forward to secure it in place. 72 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 73
, and slide the rest of the SP assembly back into the chassis. The black release tab slides back into the system as it is inserted. Service Procedures 73 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 74
during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. Ensure that the SP assembly fault LED is flashing alternating amber and blue (1 hz) before continuing. NOTE: If you attempt this task before - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 75
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. Replace - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 76
has been assigned. System is booting. System not initialized. A management IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Green Green blinking Off Storage processor assembly is on (main power). Storage processor assembly - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 77
. NOTE: The SP assembly comes completely out of the chassis. Be prepared to support the SP assembly to avoid dropping it. Figure 85. Disengaging the locking mechanism 4. hands. Then, with both hands supporting the SP assembly, pull the SP assembly fully out of the enclosure. Service Procedures 77 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 78
of the system, until it stops. Figure 87. Releasing the top cover 2. Lift the top cover upward and remove it from the SP assembly. 78 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 79
the carrier straight down into the connector. When the DIMM is fully seated, you will hear a snap, and feel the connector latches click into place. Service Procedures 79 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 80
sides at the rear of the SP assembly. Figure 91. Aligning the top cover 2. Pull the top cover forward to secure it in place. 80 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 81
, and slide the rest of the SP assembly back into the chassis. The black release tab slides back into the system as it is inserted. Service Procedures 81 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 82
during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. Ensure that the SP assembly fault LED is flashing alternating amber and blue (1 hz) before continuing. NOTE: If you attempt this task before - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 83
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. Replace - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 84
has been assigned. System is booting. System not initialized. A management IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Green Green blinking Off Storage processor assembly is on (main power). Storage processor assembly - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 85
. NOTE: The SP assembly comes completely out of the chassis. Be prepared to support the SP assembly to avoid dropping it. Figure 97. Disengaging the locking mechanism 4. hands. Then, with both hands supporting the SP assembly, pull the SP assembly fully out of the enclosure. Service Procedures 85 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 86
of the system, until it stops. Figure 99. Releasing the top cover 2. Lift the top cover upward and remove it from the SP assembly. 86 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 87
it in place. 6. Gently pull straight up on the pull tab to free it from the M.2 SSD adaptor. 7. Remove the M.2 SSD from the M.2 SSD adaptor. Service Procedures 87 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 88
straight down into the connector. When the M.2 SSD adaptor is fully seated, you will hear a snap, and feel the connector latches click into place. 88 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 89
the sides at the rear of the SP assembly. Figure 105. Aligning the top cover 2. Pull the top cover forward to secure it in place. Service Procedures 89 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 90
slide the rest of the SP assembly back into the chassis. The black release tab slides back into the system as it is inserted. 90 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 91
during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. Ensure that the SP assembly fault LED is flashing alternating amber and blue (1 hz) before continuing. NOTE: If you attempt this task before - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 92
customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next. Replace - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 93
has been assigned. System is booting. System not initialized. A management IP address has not been assigned. Storage processor assembly in Service Mode. No fault has occurred, normal operation. Green Green blinking Off Storage processor assembly is on (main power). Storage processor assembly - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 94
. NOTE: The SP assembly comes completely out of the chassis. Be prepared to support the SP assembly to avoid dropping it. Figure 111. Disengaging the locking mechanism 4. hands. Then, with both hands supporting the SP assembly, pull the SP assembly fully out of the enclosure. 94 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 95
rear of the system, until it stops. Figure 113. Releasing the top cover 2. Lift the top cover upward and remove it from the SP assembly. Service Procedures 95 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 96
white tab and lifting upward. 3. Push down on the two blue retaining tabs. At the same time, pull up on the blue pull tab. 96 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 97
the cable from the internal battery backup module by squeezing the white tab and lifting upward. Install the internal battery backup module About this task Service Procedures 97 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 98
the internal battery backup module cable to the motherboard. Figure 118. Securing the internal battery backup module 5. Install the internal battery backup module cover. 98 Service Procedures - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 99
the SP assembly with the grooves on the top of the chassis. 2. Slide the SP assembly into the chassis until it stops, about halfway in. Service Procedures 99 - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 100
during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. Ensure that the SP assembly fault LED is flashing alternating amber and blue (1 hz) before continuing. NOTE: If you attempt this task before - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 101
returning customer-replaceable parts, from Unisphere, click Support > Replace Disk Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions. If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 102
and to use as a guide to start setting up your Unity Info Hub at https://www.dell.com/unitydocs for detailed instructions. Online Support Enter the following information related to your Online Support account: Item Online Support account: ● Go to support.emc.com to create your Online Support - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 103
of screens and related actions as a guide to the initial configuration process. Screen Name and service passwords Obtain your Unisphere license file online and upload your license file. (Manual Settings Proxy Server EMC Support Credentials Create FAST Cache (if supported) and storage pools, - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 104
number. EMC Support will use this information to get in contact with you in response to an issue. Enable and configure EMC Secure Remote Services (ESRS) to Help for more information about configuring NAS servers. NOTE: Visit the Unity Info Hub page at https://www.dell.com/unitydocs for more - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 105
or upgrade units from their antistatic packaging until you are ready to install them. ● Before you begin service, gather together the ESD kit and all other materials you will need. ● Once servicing begins, avoid moving away from the work site; otherwise, you may build up an electrostatic charge - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 106
the rear of the component. Ensure that the back end of the replaceable unit is supported while installing or removing it. Dropping a replaceable unit could result in personal injury or unit. Take time to read the instructions carefully. 106 Safety precautions for handling replaceable units - Dell Unity XT 480 | Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 107
● Store a replaceable unit in the antistatic bag and the specially designed shipping container in which you received it. Use the antistatic bag and special shipping container when you need to return the replaceable unit. ● Replaceable units must acclimate to the operating environment before applying
Dell EMC Unity™ All Flash and Unity Hybrid
Unity 480/F, Unity 680/F, Unity 880/F
Installation and Service Guide
Part Number: 302-005-519
June 2021
Rev. 02