Dell Unity XT 480 Unity All Flash and Unity Hybrid Unity 480/F Unity 680/F Uni - Page 67

Identifying and locating the faulted part in Unisphere

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Identifying and locating the faulted part in Unisphere Before you replace a faulted part, locate its placement within the storage system. Steps 1. In Unisphere, select System View. 2. Select the Enclosures page. 3. Locate the faulted part marked orange, and displayed in the Enclosures view. Preparing the storage processor (SP) for service About this task To protect your system from accidental data loss during this maintenance activity, prepare the SP for service. You prepare the SP for service by putting it in Service Mode. Entering Service Mode stops I/O on the SP so that service tasks can be safely performed. NOTE: Both SPs must NOT be in Service Mode at the same time. Steps 1. Open Unisphere and select Service, then Service Tasks. 2. Under the name of the storage processor where you will install the new part, select Enter Service Mode and then click Execute. 3. When prompted, enter the Service Password to put the SP into Service Mode. 4. Optional: Either refresh your browser or follow the on-screen instructions to restore full-functionality to Unisphere. When placing the primary storage processor into Service Mode, Unisphere will become momentarily unresponsive (about one minute) as the management services transfer over to the other SP. 5. Return to cabinet with the system and locate the SP in the DPE from the back of the cabinet. 6. Wait until the SP fault LED is flashing alternating amber and blue before continuing to the next task. The SP fault LED will flash alternating amber and blue while the SP remains in Service mode and is receiving active power. Figure 70. Storage processor assembly LEDs Table 7. Storage processor assembly LEDs LED Location Storage processor assembly fault State Amber Blue Amber or blue blinking Description Fault has occurred. A management IP address has been assigned. System is booting. Service Procedures 67

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Identifying and locating the faulted part in Unisphere
Before you replace a faulted part, locate its placement within the storage system.
Steps
1.
In Unisphere, select
System View
.
2.
Select the
Enclosures
page.
3.
Locate the faulted part marked orange, and displayed in the
Enclosures
view.
Preparing the storage processor (SP) for service
About this task
To protect your system from accidental data loss during this maintenance activity, prepare the SP for service. You prepare the
SP for service by putting it in Service Mode.
Entering Service Mode stops I/O on the SP so that service tasks can be safely performed.
NOTE:
Both SPs must NOT be in Service Mode at the same time.
Steps
1.
Open Unisphere and select
Service
, then
Service Tasks
.
2.
Under the name of the storage processor where you will install the new part, select
Enter Service Mode
and then click
Execute
.
3.
When prompted, enter the Service Password to put the SP into Service Mode.
4.
Optional: Either refresh your browser or follow the on-screen instructions to restore full-functionality to Unisphere.
When placing the primary storage processor into Service Mode, Unisphere will become momentarily unresponsive (about one
minute) as the management services transfer over to the other SP.
5.
Return to cabinet with the system and locate the SP in the DPE from the back of the cabinet.
6.
Wait until the SP fault LED is flashing alternating amber and blue before continuing to the next task.
The SP fault LED will flash alternating amber and blue while the SP remains in Service mode and is receiving active power.
Figure 70. Storage processor assembly LEDs
Table 7. Storage processor assembly LEDs
LED
Location
State
Description
Storage processor assembly fault
Amber
Fault has occurred.
Blue
A management IP address has been
assigned.
Amber or blue
blinking
System is booting.
Service Procedures
67