Dell Vostro 1510 Service Manual - Page 59

A program stops responding - cd

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A program stops responding End the program - 1. Press simultaneously to access the Task Manager. 2. Click the Applications tab. 3. Click to select the program that is no longer responding. 4. Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. Check the software documentation - If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system Run the Program Compatibility Wizard - Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2. Follow the instructions on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start ® Control Panel® Programs® Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. A solid blue screen appears Turn the computer off - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. Other software problems Check the software documentation or contact the software manufacturer for troubleshooting information - l Ensure that the program is compatible with the operating system installed on your computer. l Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. l Ensure that the program is installed and configured properly. l Verify that the device drivers do not conflict with the program. l If necessary, uninstall and then reinstall the program. Back up your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files or programs and shut down your computer through the Start menu

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A program stops responding
End the program
—
1.
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2.
Click the
Applications
tab.
3.
Click to select the program that is no longer responding.
4.
Click
End Task
.
A program crashes repeatedly
Check the software documentation
—
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
Run the Program Compatibility Wizard
—
Windows XP
:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.
1.
Click
Start
®
All Programs
®
Accessories
®
Program Compatibility Wizard
®
Next
.
2.
Follow the instructions on the screen.
Windows Vista
:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
1.
Click
Start
®
Control Panel
®
Programs
®
Use an older program with this version of Windows.
2.
In the welcome screen, click
Next
.
3.
Follow the instructions on the screen.
A solid blue screen appears
Turn the computer off
—
If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds
(until the computer turns off), and then restart your computer.
Other software problems
Check the software documentation or contact the software manufacturer for troubleshooting information
—
l
Ensure that the program is compatible with the operating system installed on your computer.
l
Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
l
Ensure that the program is installed and configured properly.
l
Verify that the device drivers do not conflict with the program.
l
If necessary, uninstall and then reinstall the program.
Back up your files immediately
Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs
Save and close any open files or programs and shut down your computer through the Start menu
NOTE:
Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.