HP 2500 HP Color LaserJet 2500 series - User Guide - Page 89
Solving issues with color documents, Only black prints
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Solving issues with color documents This section describes issues that can occur when you print in color. Whenever you are experiencing color-related issues, calibrate the printer before trying any other steps. See "Calibrating the printer" on page 100. Only black prints Missing or incorrect color Color prints inconsistently Colors do not match Color pages have inconsistent finish Only black prints Only black is printing when the document should be printing in color. q Color mode is not selected in your program or printer driver. Select color mode instead of grayscale mode. q If you are printing on transparencies, all transparencies print in grayscale. q The correct printer driver is not selected in the program. Select the correct printer driver. q The printer is not properly configured. Verify the printer configuration by printing a Configuration page. If no color appears on the Configuration page, contact HP Customer Care. ENWW Chapter 4 Problem solving and maintenance 87
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