HP 2500 HP Color LaserJet 2500 series - User Guide - Page 98

Solving PostScript (PS) errors, PS printer driver or the embedded Web server.

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Note Solving PostScript (PS) errors The following situations are specific to PS language and might occur when several printer languages are being used. To receive a printed or an on-screen message when PS errors occur, choose this option in the PS printer driver or the embedded Web server. Symptom Possible Cause Solution The job prints in Courier (the printer default typeface) instead of the typeface you requested. The requested typeface is not Download the desired font and send the print job again. Verify downloaded. A personality switch the type and location of the font. Download the font to printer, if might have been performed to print a applicable. See the software documentation. PCL job just before the PS printing job was received. A PS error page prints. Print job might not be PS. Make sure the print job is a PS job. Check to see whether the program expected a setup or PS header file to be sent to the printer. VM Error This is a PS font error that occurs when you are using several fonts. Select Unlimited Downloadable Fonts from the printer driver. Range Check This is a PS font error that occurs when you are using several fonts. q Try printing from a different tray. q Select Unlimited Downloadable Fonts from the printer driver. 96 Problem solving and maintenance ENWW

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96
Problem solving and maintenance
ENWW
Solving PostScript (PS) errors
The following situations are specific to PS language and might occur when several printer
languages are being used.
Note
To receive a printed or an on-screen message when PS errors occur, choose this option in the
PS printer driver or the embedded Web server.
Symptom
Possible Cause
Solution
The job prints in Courier
(the printer default
typeface) instead of the
typeface you requested.
The requested typeface is not
downloaded. A personality switch
might have been performed to print a
PCL job just before the PS printing job
was received.
Download the desired font and send the print job again. Verify
the type and location of the font. Download the font to printer, if
applicable. See the software documentation.
A PS error page prints.
Print job might not be PS.
Make sure the print job is a PS job. Check to see whether the
program expected a setup or PS header file to be sent to the
printer.
VM Error
This is a PS font error that occurs
when you are using several fonts.
Select Unlimited Downloadable Fonts from the printer driver.
Range Check
This is a PS font error that occurs
when you are using several fonts.
●
Try printing from a different tray.
●
Select Unlimited Downloadable Fonts from the printer
driver.