HP 2500 HP Color LaserJet 2500 series - User Guide - Page 96

Font DIMM, Symptom, Possible Cause, Solution, Con Light, Type is

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Symptom Possible Cause Solution Pages print, but all colors If pages print completely blank, the do not print or the pages file might have blank pages. are completely blank. A print cartridge might be low or empty. Check the file to make sure that it does not contain blank pages. Check the printer control panel for a Supplies Status message, print a Supplies Status page, or use the embedded Web server to see the levels remaining in the print cartridges. Replace any print cartridges that are low or empty. Messages are not created for non-HP print cartridges. If you are using non-HP print Replace one or more of the print cartridges. cartridges, one or more print cartridges is low or empty. The control panel lights do not indicate low or empty for non-HP print cartridges. The Font DIMM check box might be In the settings for this printer, clear the Font DIMM check box checked but the font DIMM is not on the Configure tab if no font DIMM is installed in the printer. physically installed in the printer. (This Select the Font DIMM check box only if the font DIMM is issue only applies to printers using an physically installed in the printer. If you think that the font Asian-language font DIMM.) DIMM is installed, make sure that it is installed correctly. The paper curls when The paper needs to print to the exiting the top output bin. straight-through paper path. Open the rear output door to print to the straight-through paper path. Remove each sheet as it exits the printer. The stack was slightly curled when it Turn the stack over in the tray. was placed in the tray. The paper does not meet specifications. See "Print media specifications" on page 123. If you are printing on light media, the Select Light in the Type is field in the printer driver. Type setting may not be correct. 94 Problem solving and maintenance ENWW

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94
Problem solving and maintenance
ENWW
Pages print, but all colors
do not print or the pages
are completely blank.
If pages print completely blank, the
file might have blank pages.
Check the file to make sure that it does not contain blank
pages.
A print cartridge might be low or
empty.
Check the printer control panel for a Supplies Status message,
print a Supplies Status page, or use the embedded Web
server to see the levels remaining in the print cartridges.
Replace any print cartridges that are low or empty. Messages
are not created for non-HP print cartridges.
If you are using non-HP print
cartridges, one or more print
cartridges is low or empty. The control
panel lights do not indicate low or
empty for non-HP print cartridges.
Replace one or more of the print cartridges.
The
Font DIMM
check box might be
checked but the font DIMM is not
physically installed in the printer. (This
issue only applies to printers using an
Asian-language font DIMM.)
In the settings for this printer, clear the
Font DIMM
check box
on the
Configure
tab if no font DIMM is installed in the printer.
Select the
Font DIMM
check box only if the font DIMM is
physically installed in the printer. If you think that the font
DIMM is installed, make sure that it is installed correctly.
The paper curls when
exiting the top output bin.
The paper needs to print to the
straight-through paper path.
Open the rear output door to print to the straight-through paper
path. Remove each sheet as it exits the printer.
The stack was slightly curled when it
was placed in the tray.
Turn the stack over in the tray.
The paper does not meet
specifications.
See
“Print media specifications” on page 123
.
If you are printing on light media, the
Type setting may not be correct.
Select
Light
in the
Type is
field in the printer driver.
Symptom
Possible Cause
Solution