HP 8/20q HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R
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- HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 1
HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide This guide provides information about the event message log and event messages for the HP StorageWorks 8/20q and SN6000 Fibre Channel Switches. It is intended for Storage Area Network (SAN) administrators to provide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 2
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 3
guide 5 Intended audience 5 Related documentation 5 Document conventions and symbols 6 HP technical support 6 Product warranties 6 Subscription service 6 HP 7 Informative event messages and descriptions 49 HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 3 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 4
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Start Installation Instructions • HP StorageWorks 8/20q Fibre Channel Switch Installation and Reference Guide • HP StorageWorks 8/20q Fibre Channel Switch QuickTools Switch Management User Guide • HP StorageWorks 8/20q Fibre Channel Switch Command Line Interface Guide • HP StorageWorks Simple SAN - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 6
line NOTE: Provides additional information. HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/. Collect the following information before calling: • Technical support registration number (if applicable) • Product - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 7
.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 8
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port SAN Connection Manager, QuickTools,and Enterprise Fabric Management Suite use the management station and workstation time stamps, respectively. You can filter and sort the contents of both event browsers. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 10
HP StorageWorks Simple SAN Connection Manager User Guide. • For more information about the QuickTools event browser, see the HP StorageWorks 8/20q Fibre Channel Switch QuickTools Switch Management User Guide or the HP StorageWorks SN6000 Fibre Channel Switch QuickTools Switch Management User Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 11
• Loss-of-signal errors For more information, see the HP StorageWorks 8/20q Fibre Channel Switch Command Line Interface Guide or the HP StorageWorks SN6000 Fibre Channel Switch Command Line Interface Guide. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 11 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 12
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the switch given by domain_ID. (A1003.000E) (Couldn't acquire lock from domain domain_ID) The fabric may be changing, Wait for the fabric to and therefore could not stabilize, then try again. acquire the lock. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 14
(Releasing Lock held too long by domain_ID) A zone merge could not be completed in the acceptable time. Check the status of the switch given by domain_ID. (A1003.0017) (Activation of zoneset by management server failed due to port port_number out of range.) A zone member defined by domain ID and - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 15
was a problem handling the activate direct management switch indicates that the active zone sets could not be merged. Edit or delete the conflicting zone objects or deactivate the zone set on the remote switch. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 16
each active zone failed because the active zone sets Supported by other switch, Isolating link) The Fabric inter-switch link (ISL) isolated because the local switch is configured for FC Insufficient switch memory. switch zoning database to allow the fabric merge to complete. A remote switch switches - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 17
activating. (A1003.0040) (Zone Member type member_type unsupported.) An invalid zone member type was discovered in a zone. Hard zone membership must be defined by domain_ID and port number. Correct the member type. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 18
to segment due to switches that do not support this zone member type) Some switches in the fabric may not support Fibre Channel (FC) address zone members in the active zone set. Edit the necessary zone sets to use worldwide name (WWN) zone membership. (A1003.004D) (Port group does not contain - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 19
failure received from domain domain_ID) An Update Fabric Configuration (UFC) message was received with a failed status from the switch given by domain_ID. Check the status of the switch at the given domain ID. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 19 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 20
detected invalid zoning data that is not supported in the local interop mode. Check your zoning configuration and remove incompatible zone members. (A1004.0001) (Port in active hard zone, but not installed or present on this switch.) A zone member in a hard Examine the fabric and zone on this - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 21
(Eport Isolating due to Merge Zone Failure) An inter-switch link (ISL) failed because the two active zone sets have a zone with the same name, switches. Modify the switches so that the time out values are the same. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 22
incompatibility contact technical support.) The two switches are incompatible. Possible causes include incompatible configurations, incompatible firmware versions, and incompatible licensing. Verify that configurations, firmware versions, and licensing on the remote switch are compatible. If they - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 23
binding in active security set switch is changed due to an interoperability configuration change. The old domain ID does not conform to the range of allowed domain IDs for the new interoperability setting. None HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 24
with the destination. A denial of service entry will be set up to discard these frames. Investigate the source at the specified Fibre Channel (FC) address. (A1004.0054) (Eport Isolating due to Link to self) Two ports on the same switch Disconnect one or both ports. cannot be connected to one - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 25
) from address FC_address failed authorization/authentic ation) Security authentication failed. Check the security configuration on both the device and the switch to ensure that they are configured properly. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 25 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 26
conflict with the hardware capabilities of the port. The port is down. Reconfigure the port to be compatible with the port hardware. (A1005.004B) (The switch was reset due to firmware upgrade issues) After a firmware upgrade, the cyclic redundancy check (CRC) did not match what was expected - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 27
reset. be activated without disrupting I/O traffic. (A1005.006F) (Hotreset Vversion -> Vversion is not supported) The installed firmware cannot Perform a hard reset. be activated without disrupting I/O traffic. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 27 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 28
supported. A reset is required to activate this version of firmware) The installed firmware cannot Perform a hard reset. be activated without disrupting I/O traffic. (A1005.0071) (Unable to obtain dynamic IP address, falling back to static IP address of address on interface interface) The switch - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 29
to the TR_Port is part of the local fabric. Remove the switch attached to the TR_Port from the local fabric or disconnect the TR_Port (transparent routing is not needed to reach devices in the local fabric). HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 29 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 30
Load and Activation (NDCLA) had begun. An attempt was made to send a reject. Retry the port login after the NDCLA is complete. (A1005.0113) (TR Port removing Proxy for port_wwn logged in at FC-ID fc_id, duplicate port name logged in at FC-ID fc_id) A device is logged in on another switch in the - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 31
challenge authentication frame was received from a remote switch, but the local switch does not have an entry for itself within the active security set ISL group. Edit the ISL group to include the local switch. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 31 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 32
The port cannot login with the Add the named port to the current security configuration. Management Server group in the active security management application using the remote port is compatible with the configuration of the Management Server security group on the switch. (A1007.001C) (Security - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 33
port, check shared secret There is a Remote Authentication Dial In User Service (RADIUS) configuration problem. Confirm that the shared secret configured on the switch secrets. Check security configuration. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 33 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 34
) A Remote Authentication Dial In User Service (RADIUS) server was configured with invalid data for the User Datagram Protocol (UDP) port. This is a required configuration field for the RADIUS server to be used. Set the UDP port value in the switch RADIUS server configuration using the set setup - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 35
Remote Authentication Dial In User Service (RADIUS) server was configured switch binding list such that the device(s) on the port were no longer allowed to be logged in. Add the devices to the switch binding list. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 36
port binding list for the specified port. Add the device to the port binding list. (A1007.0038) (Device device_wwn failed switch binding) A switch device attempted to login as an inter-switch Dial In User Service (RADIUS) configuration the problem cannot be corrected, power down the switch. ( - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 37
support if a non-disruptive code load and activation is required. (A6001.0003) (cmon: switch failed NDCLA) The Non-Disruptive Code Load and Activation (NDCLA) has failed. The switch has performed a hard reset. None HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 38
(8100.0001) (Name Server) (Port: port_number) (Protocol violation from address activation has failed.) An attempt to activate a zone set has failed. (C) (8400.0002) (Switch) (The switch The switch is being reset. is being reset - please wait) (C) (8400.0003) (Switch) (The switch The switch - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 39
(Switch) (The switch is being shutdown - this may take several seconds) The switch is being shutdown. (C) (8400.0027) (Switch) (Invalid user account_name attempted to log into switch) Invalid user login attempt. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 40
, if you have other vendor's switches in your fabric, please refer to their switch manual/documentation to see what zone member limits the switch supports) You have a large database on the switch consisting of over 3,000 zone members. This could cause a problem in mixed fabrics because not all - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 41
firmware was successfully installed. (C) (8400.0065) (Switch) (The switch is being automatically hardreset after leaving the Diagnostics AdminState.) The switch automatically undergoes a hard reset after leaving the Diagnostics administrative state. HP StorageWorks 8/20q and SN6000 Fibre Channel - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 42
a bad checksum in the serial ID. Other possibilities include an improperly installed media module or an internal media I/O hardware fault. (C) (8600.0014) (PortApp) (Invalid vendor data from media device for port port_number) The switch could not read and verify the media module ID. This could be - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 43
switch cannot be connected to the fabric due to a license restriction. (C) (8700.0013) (Connection failure, fabric limited to two switches) The switch cannot be connected to the fabric due to license restriction. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 44
server IP addresses are the factory defaults or the servers are disabled in the Call Home service configuration. (SMTP) error has occurred on the active SMTP server. (C) (8B00.0014) ( . (C) (8B00.0016) (SMTP server ip_address, port port_number, did not accept any recipients from profile profile - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 45
field will show the reason for the switch status. (C) (8F00:000E) Link Status status The severity level of the link status has changed. The description field will show the reason for the link status. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 45 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 46
will occur regardless. (W) (8300.0016) (User) Zoning activation failed, resource limitation This switch is attempting to activate a zone set but cannot do so due to a resource problem. (W) (8400.0007) (Switch) (Attempted unauthenticated login username account_name) A login was attempted - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 47
.0035) (Switch) (Retrying port port_number that was Downed due to excessive errors) A port that was IP addresses in the Call Home service configuration are the default value (0.0.0.0) or they have not been enabled. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 48
email_address failed on SMTP server ip_address, port port_number. Retry will be attempted.) The Call Home service failed to send an e-mail (8F00.000D) (Switch Status status) The severity of the switch status has changed. The description field will show the reason for the switch status. (W) (8F00 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 49
in Fibre Channel General Services-3 (FC-GS-3). switch. An HBA has attempted to register its FDMI information with the switch, but allowing it to do so would cause the FDMI database to exceed the configured limit. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 50
on this switch has been disabled, so any FDMI requests received by the switch will be rejected. A new zone set has been activated. Another switch has logged into the switch with the specified IP address. A user without admin authority has successfully logged into the switch. The IP address of the - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 51
out of the name server. The port identified in previous event messages has synchronized with a connected device. The port identified in subsequent event messages has lost synchronization with a connected device. HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message Reference Guide 51 - HP 8/20q | HP StorageWorks 8/20q and SN6000 Fibre Channel Switch Event Message R - Page 52
Status status (I) (8F00:000E) Link Status status Description Changes to the switch configuration are in progress. A switch with the given domain ID has joined the fabric. A switch with the given domain ID has been discovered on the given port. The given E_Port is offline, possibly due to a loss of
HP StorageWorks 8/20q and SN6000
Fibre Channel Switch Event Message Reference
Guide
This guide provides information about the event message log and event messages for the HP StorageWorks 8/20q and
SN6000 Fibre Channel Switches. It is intended for Storage Area Network (SAN) administrators to provide a reference for
switch event messages, their meanings, and follow up actions.
Part Number: 5697-0408
Published June 2010
Edition: 2