HP C8174A HP Business Inkjet 2800 - User Guide - Page 63

Maintaining the printheads, To check printhead health

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3 Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 4 Remove the new ink cartridge from its package. 5 Insert the cartridge into its own color-coded slot. Press down firmly on the cartridge to ensure proper contact. 6 Close the ink cartridge cover. Maintaining the printheads CAUTION If printed characters are incomplete, or dots or lines are missing from printouts, this may be caused by clogged ink nozzles and you might need to clean the printheads. To find out which printheads work with your printer, see Supplies. When the quality of printouts deteriorates, complete the following: z Check the health of the printheads. z Initiate the automatic printhead cleaning process. z Manually clean the printhead contacts. z Replace the printheads, if the problems persist after cleaning. HP is not responsible for damage to the printer that results from modifying the printheads. Note To check printhead health If any printhead status is bad, clean or replace the printhead. z From the configuration page Check the printhead health section of the configuration page. See Understanding and printing the configuration page. z From the embedded Web server 1 Open the embedded Web server. See To open the EWS. 2 Click the Information tab. 3 Click Ink Supplies in the left pane. ENWW Maintaining the printheads 61

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ENWW
Maintaining the printheads
61
3
Remove the ink cartridge that requires replacement by grasping it between your thumb
and forefinger and pulling it firmly toward you.
4
Remove the new ink cartridge from its package.
5
Insert the cartridge into its own color-coded slot. Press down firmly on the cartridge to
ensure proper contact.
6
Close the ink cartridge cover.
Maintaining the printheads
If printed characters are incomplete, or dots or lines are missing from printouts, this may be
caused by clogged ink nozzles and you might need to clean the printheads. To find out which
printheads work with your printer, see
Supplies
.
When the quality of printouts deteriorates, complete the following:
Check the health of the printheads.
Initiate the automatic printhead cleaning process.
Manually clean the printhead contacts.
Replace the printheads, if the problems persist after cleaning.
CAUTION
HP is not responsible for damage to the printer that results from modifying the printheads.
To check printhead health
Note
If any printhead status is bad, clean or replace the printhead.
From the configuration page
Check the printhead health section of the configuration page. See
Understanding and
printing the configuration page
.
From the embedded Web server
1
Open the embedded Web server. See
To open the EWS
.
2
Click the
Information
tab.
3
Click
Ink Supplies
in the left pane.