HP C8174A HP Business Inkjet 2800 - User Guide - Page 73

Poor print quality and unexpected printouts, Check the Preserve Layout setting Windows

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Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. Check the Preserve Layout setting (Windows) If you are using an auto-duplex unit to do automatic duplex printing, ensure Preserve Layout is selected in the printer driver. Clearing this option may result in unwanted page breaks. See Printing on both sides (duplexing). Check the printer location and length of USB cable If the solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts; or refer to the application's documentation, or contact the software manufacturer for specific help. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Maintaining the printheads), and try to print again. Check the paper quality The paper might be too moist or too rough. Make sure the media used meets HP specifications (see Selecting print media), and try to print again. Check the type of media loaded in the printer z Make sure the tray supports the type of media you have loaded. See Understanding specifications for supported media. z Make sure you have selected the tray in the printer driver that contains the media you want to use. See Changing print settings. Check the printer location and length of USB cable See Check the printer location and length of USB cable. ENWW Poor print quality and unexpected printouts 71

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ENWW
Poor print quality and unexpected printouts
71
Check the page-orientation setting
Make sure the media size and page orientation selected in the application match the
settings in the printer driver.
Check the Preserve Layout setting (Windows)
If you are using an auto-duplex unit to do automatic duplex printing, ensure
Preserve
Layout
is selected in the printer driver. Clearing this option may result in unwanted
page breaks. See
Printing on both sides (duplexing)
.
Check the printer location and length of USB cable
If the solutions do not work, the problem may be caused by the inability of the application
to interpret print settings properly. See the release notes for known software conflicts;
or refer to the application’s documentation, or contact the software manufacturer for
specific help.
Poor print quality and unexpected printouts
Check the printheads and ink cartridges
Replace any clogged or worn printheads or low ink cartridges (see
Maintaining the
printheads
), and try to print again.
Check the paper quality
The paper might be too moist or too rough. Make sure the media used meets HP
specifications (see
Selecting print media
), and try to print again.
Check the type of media loaded in the printer
Make sure the tray supports the type of media you have loaded. See
Understanding
specifications for supported media
.
Make sure you have selected the tray in the printer driver that contains the media you want
to use. See
Changing print settings
.
Check the printer location and length of USB cable
See
Check the printer location and length of USB cable
.