HP Deskjet Ink Advantage F700 User Guide

HP Deskjet Ink Advantage F700 - All-in-One Printer Manual

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  • HP Deskjet Ink Advantage F700 | User Guide - Page 1
    HP Deskjet F735 All-in-One Windows Help
  • HP Deskjet Ink Advantage F700 | User Guide - Page 2
    HP Deskjet F735 All-In-One
  • HP Deskjet Ink Advantage F700 | User Guide - Page 3
  • HP Deskjet Ink Advantage F700 | User Guide - Page 4
    buttons...10 Status light overview...12 Use the HP Photosmart software 13 3 Find more information...15 4 How do I?...17 5 Connection information Supported connection types...19 Use printer sharing...19 6 Load originals and load paper Load originals...21 Choose papers for printing and copying 21
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    Contents Perform special print jobs...38 Print a borderless image...38 Print a photo on plain paper 39 Print a photo on photo paper 40 Print using Maximum dpi...41 Print on both sides of the page 42 Print a multiple-page document as a booklet 43 Print multiple pages on a single sheet 45 Print
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    software 90 Paper jams...91 Information on paper...93 Print cartridge troubleshooting 94 Information on print cartridges 94 Resolving print cartridge problems 95 Resolving print cartridge error messages 95 Print quality troubleshooting...98 Wrong, inaccurate, or bleeding colors 99 Ink is not
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    has white space around the edges 133 Scan troubleshooting...133 Scan fails...134 Text is incorrect problem 204 13 HP warranty and support Warranty...211 Print cartridge warranty information 211 Support process...211 Before you call HP customer support 212 HP support by phone...212 Phone support
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    Contents Contents 14 Technical information Specifications...217 Notice to Windows 2000 users 218 Environmental product stewardship program 218 Paper use...219 Plastics...219 Material safety data sheets 219 Recycling program...219 HP inkjet supplies recycling program 219 Energy Star® notice...
  • HP Deskjet Ink Advantage F700 | User Guide - Page 9
    6 Contents
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    the scan features" on page 61 • "Maintain the HP All-in-One" on page 65 • "Shop for ink supplies" on page 81 • "HP warranty and support" on page 211 • "Technical information" on page 217 NOTE: If you are using the product with a Windows 2000 computer, some features may not be available
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    Chapter 1 HP Deskjet F735 All-In-One Help 8 HP Deskjet F735 All-In-One Help
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    2 HP All-in-One overview The HP Deskjet F735 All-In-One is a versatile device that enables easy-to-use copying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce the size of an
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    Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power
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    represented on the control panel. For example, if you are making 25 copies, the number 5 appears on the display. Resume: Instructs the HP All-in-One to continue after a problem is solved. A blinking Resume light next to the Resume button indicates the need to load paper or clear a paper jam. Cancel
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    Chapter 2 (continued) Label Icon Name and Description When the HP All-in-One is off, a minimal amount of power is still used by the product. To completely disconnect the power supply to the HP All-in-One, turn the product off, and then unplug the power cord. CAUTION: Before you unplug the power
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    , see "Scan fails" on page 134. Cartridge lights are blinking. Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support. NOTE: HP All-in-One will still operate as a printer. All lights are blinking. The HP All-in-One has a fatal error. 1. Turn
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    Chapter 2 HP All-in-One overview 14 HP All-in-One overview
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    Start Here guide in order. If you have problems during setup, check the Start Here guide for troubleshooting information, or see "Troubleshooting" on page 83 in this onscreen Help. Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic
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    Chapter 3 Find more information 16 Find more information
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    4 How do I? This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • "How do I change the print settings?" on page 32 • "How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper?" on page 38 • "How do I load envelopes?" on page 28 •
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    Chapter 4 How do I? 18 How do I?
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    from the other computers. All features resident on the host computer are supported. Only printing is supported from the other computers. Setup instructions Follow the Start Here guide for detailed instructions. Follow the instructions in "Use printer sharing" on page 19. Use printer sharing If
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    Chapter 5 Connection information 20 Connection information
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    . 2. Load your original print side down on the right front corner of the glass. TIP: For more help on loading an original, see the engraved guide below the glass. TIP: To get the correct copy size, make sure that there is no tape or other foreign object on the glass. For
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    Chapter 6 This section contains the following topics: • Recommended papers for printing and copying • Recommended papers for printing only • Papers to avoid Recommended papers for printing and copying If you want the best print quality, HP recommends using HP papers that are specifically designed
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    available in English only. Recommended papers for printing only Certain papers are supported only when you start the print job from your computer. The , bleed, or not fill in completely. NOTE: For a complete list of supported media sizes, see the printer software. Papers to avoid for all print and
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    Chapter 6 • Highly textured stock, such as linen. It might not print evenly, and the ink can bleed into these papers. • Extremely smooth, shiny, or coated papers not specifically designed for the HP Allin-One. They can jam the HP All-in-One or repel the ink. • Multi-part forms, such as duplicate and
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    load full-size paper 1. Pull out the tray extension. NOTE: When you use legal-size paper, leave the tray extender closed. 2. Slide the paper-width guide to its outermost position. 3. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: • Make sure
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    and silent when you load paper into the input tray. If the product is servicing the print cartridges or otherwise engaged in a task, you could push the paper engraved in the base of the input tray. 5. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload
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    the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. For best results, set the paper type before copying or printing. Related topics • "Recommended papers for printing and copying" on page 22 • "View the print
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    the stack of cards forward until it stops. 3. Slide the paper-width guide inward against the stack of cards until it stops. Do not overload the within the input tray and is no higher than the top of the paper-width guide. For best results, set the paper type before copying or printing. Related topics
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    the diagram engraved in the base of the input tray. 3. Slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the input tray; nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing
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    Chapter 6 For best results, set the paper type before copying or printing. Related topics • "Load photo paper" on page 26 • "Set the paper type for printing" on page 33 • "Set the copy paper type" on page 55 Load originals and load paper 30 Load originals and load paper
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    • Resume a print job Print from a software application Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features. To print from
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    Chapter 7 Make the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications. This means that the HP All-in-One is automatically selected in the printer list when you select Print from the File menu in a software application. The
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    on special papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application
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    Chapter 7 To view the print resolution 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software
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    4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, do one of the following: • Click Portrait to print the
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    Chapter 7 To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application,
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    -quality documents, including letters and transparencies. • Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One manually. This section contains the following topics: • Create printing shortcuts • Delete printing shortcuts Related topics • "Print a borderless image" on page 38
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    Only the shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting standard print jobs, the HP All-in-One can perform special jobs such as printing borderless images, iron-on transfers, and posters. This section
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    To print a borderless image 1. Remove all paper from the input tray. 2. Place the photo paper print side down on the right side of the input tray. 3. On the File menu in your software application, click Print. 4. Make sure the product is the selected printer. 5. Click the button that opens the
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    Chapter 7 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options
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    , the printer software displays the optimized dots per inch (dpi) that the HP All-in-One printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Hagaki cards Print Perform special
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    of the page You can print two-sided pages with the HP All-in-One manually. When printing two-sided pages, make sure to use paper that is thick enough so Features tab. 6. In the Paper saving options area, select Manual from the Two-sided printing dropdown list. Print 42 Print from your computer
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    begins printing. Wait until all the odd-numbered pages are printed before removing any of the printed pages from the output tray. A dialog box displays instructions on the screen when it is time to process the second side of your job. 9. Click Continue when done. Print a multiple-page document as
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    Click the Features tab. 6. In the Paper saving options area, select Manual from the Two-sided printing dropdown list. 7. Select the binding edge click Continue in the dialog box until you have reloaded the paper as instructed in the following steps. 9. Wait until the product has stopped printing for
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    Figure 7-2 Right-edge binding for right-to-left languages 7 9 11 5 31 Print multiple pages on a single sheet You can print up to 16 pages on a single sheet of paper. 12 34 To print multiple pages on a single sheet 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your
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    Chapter 7 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Pages per sheet list, click 2, 4, 6, 9, or 16. 7. If you want a
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    On from the Mirror Image drop-down list. 9. Click OK, and then click Print or OK in the Print dialog box. NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input tray one sheet at a time. Perform special print jobs 47 Print
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    Chapter 7 Print on transparencies For the best results, HP recommends you use HP transparency products with the HP Allin-One. To print on transparencies 1. Load the transparency into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the
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    Print a poster You can create a poster by printing a document on multiple pages. The HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your
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    menu. A check mark appears when it is selected. The Print dialog box appears. 3. Make sure the product is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you want to include in the printout. For example, in Internet Explorer, click the Options tab
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    4. Select the print job you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel, or press the Delete key on your keyboard. It can take a few moments for the print job to be cancelled. To stop a print job from the computer (Windows 2000 users) 1. On the Windows taskbar, click
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    Chapter 7 To resume a print job from the computer (Windows 2000 users) 1. On the Windows taskbar, click Start, point to Settings, and then click Printers. 2. Double-click the product icon. TIP: You can also double-click the printer icon in the Windows taskbar. 3. Select the print job you want to
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    Use the copy features 8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copy quality, and make high-quality copies of
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    Use the copy features Chapter 8 Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Resize to Fit OFF Resize to Fit ON Resize to Fit OFF Resize to Fit ON Business Card (Landscape) Business Card (Portrait) 4x6 Photo (Landscape) 4x6 Photo (Portrait)
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    Use the copy features (continued) Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Resize to Fit OFF Resize to Fit ON Resize to Fit OFF Resize to Fit ON Two 4x6 Photos (Portrait) 8.5x11 or A4 Document Set the copy paper type You can set the paper
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    buttons" on page 10 Perform special copy jobs In addition to supporting standard copy jobs, the HP All-in-One can perform special the life of your print cartridges. You can make a Fast copy using the instructions below. NOTE: Copies made from the control panel on regular, plain paper automatically
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    Use the copy features Related topics "Control panel buttons" on page 10 "Set the copy paper type" on page 55 Make multiple copies of the same original You can set the number of copies from the control panel or from the software that you installed with the HP All-in-One. To make multiple copies of
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    Use the copy features Chapter 8 To make a borderless copy of a photo from the control panel 1. Load photo paper in the input tray. For more information on loading photo paper, see "Load photo paper" on page 26. 2. Load your original print side down on the right front corner of the glass. NOTE: When
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    Use the copy features To copy a two-page document from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign
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    Chapter 8 Use the copy features 60 Use the copy features
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    9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles and text documents) on the HP All-in-One. NOTE: When scanning, the HP Photosmart Software enables you to save an image
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    Chapter 9 computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time. Scan NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this
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    Edit a scanned image You can edit a scanned image, such as a photo or graphic, using the software you installed with the HP All-in-One. Using this software, you can rotate or crop the image, as well as adjust the brightness, contrast, and color saturation. NOTE: If you are using the HP Photosmart
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    Chapter 9 Scan 64 Use the scan features
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    and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following
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    Chapter 10 3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Plug in the power cord, and then turn on the product. Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1.
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    product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges.
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    . Do not touch the copper-colored contacts or the ink nozzles. NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. 68 Maintain the HP All-in-One
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    which prepares the product and cartridges for printing, and in print head servicing, which keeps print nozzles clear and ink flowing smoothly. In addition by using the software installed with the HP Allin-One. Follow these instructions when the ink level is low. NOTE: Ink level warnings and
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    Chapter 10 To replace the print cartridges 1. Make sure the product is on and you have letter or A4 unused plain white paper loaded in the input tray. 2. Open the print cartridge door. The print carriage should move to the far right side of the product. If the print carriage does not move to the
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    6. Remove the new print cartridge from its packaging, being careful to touch only the black plastic. Gently remove the plastic tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch
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    Chapter 10 8. Close the print cartridge door. 9. After the print cartridge alignment sheet prints, load it on the right front corner of the glass with the top of the page to the right. Maintain the HP All-in-One 10. Press the Scan button. The product aligns the print cartridges. Recycle or discard
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    For more information about ink-backup mode, see the following topics: • Ink-backup mode output • Exit ink-backup mode Ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printouts. Installed print cartridge Black print cartridge Tri-color print cartridge
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    dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Print Cartridges. The product prints a print cartridge alignment sheet. 5. Load the print cartridge
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    3. Click the Device Services tab. 4. Click Clean the Print Cartridges. 5. Follow the prompts until cartridge contacts unless you are having a problem with print quality and other measures have not been successful. For more information, see "Print quality troubleshooting" on page 98. Clean the print
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    Chapter 10 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the product. 3. Lightly press down on the print cartridge to release it, and then pull it towards you out of the slot. NOTE: Do not remove both print cartridges at the same time. Remove
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    9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the product. Related topics • "Clean the area around the ink nozzles" on page 77 • "Replace the print cartridges" on page 69 Clean the area around the ink nozzles
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    Chapter 10 To clean the area around the ink nozzles 1. Turn on the product and open the print cartridge door. The print carriage moves to the far right side of the product. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the product. 3. Lightly
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    cord into the back of the product. Related topics "Clean the print cartridges" on page 74 Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy Wash the area with an abrasive soap. Wash the fabric
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    Chapter 10 Maintain the HP All-in-One 80 Maintain the HP All-in-One
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    NOTE: Ordering print cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local dialog box, click the Features tab, and then click the Printer Services button. 2. Click the Estimated Ink Levels tab. 3. Click Cartridge details
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    Chapter 11 Shop for ink supplies 82 Shop for ink supplies
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    • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems. You can access
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    Troubleshooting Chapter 12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. •
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    for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: You pressed the On button too quickly. I connected the USB cable, but I am having problems using the HP All-in-One with my computer
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    only when prompted. Troubleshooting For more information on installing the software and connecting the USB cable, see the Start Here guide that came with the product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not
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    a supported operating turn the product off and then on again. Troubleshooting • If you are connecting the product through to your computer, see the Start Here guide that came with the product. Cause: does not run automatically, you can start it manually. To start the installation from a Windows
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    Troubleshooting Chapter 12 Cause: The installation failed to run automatically. The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. Cause: Your system did not meet the minimum
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    Troubleshooting might need to uninstall and then reinstall the software. Do not simply delete the product application files from your computer. . For more information, see: "Uninstall and reinstall the software" on page 90 Cause: The installation might not be complete. Setup troubleshooting 89
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    Imaging Monitor does not appear in the system tray (normally located at the lower-right corner of the desktop), start the HP Solution Center. Troubleshooting If the appropriate icons and buttons for your product do not appear in the HP Solution Center, your installation might not be complete, and
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    Troubleshooting 1. Open the Windows control panel and double-click Add or Remove CD-ROM drive and then start the Setup program. 6. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. When the software installation is complete, the HP
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    must be the same size and type. • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. • Do not forward until it snaps into place. 4. Press Resume to continue the current job. 92 Troubleshooting
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    To clear a paper jam from the front access door 1. Pull the input tray down to open the front access door. Troubleshooting 2. Gently pull out any paper that might have jammed. CAUTION: If the paper tears when you are removing it, check for torn pieces of paper
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    bleeding over time from high humidity. Use HP Advanced Photo Papers for maximum performance. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If you receive an error message about the print cartridges, see
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    , allow half an hour for the print cartridge to recover. For more information, see: "Print cartridge troubleshooting" on page 94 Resolving print cartridge problems Many problems can be resolved with the following procedures. If you receive a specific error message about the print cartridges
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    Troubleshooting Chapter 12 NOTE: In the procedures below, the problem cartridge is identified by the blinking light. The light on the left blinks when the tri-color print cartridge (on the left) is the problem, the light on the right blinks when the black cartridge (on the right) is the problem,
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    Troubleshooting If this did not solve the issue, try the next solution. Solution 2: Clean the print cartridge contacts Solution: If the print cartridge selection number is correct and the previous solution did not resolve the problem, try cleaning the print cartridge. For more information, see "
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    troubleshooting If you are having problems with print quality, try the solutions in this section and observe the following guidelines. To troubleshoot : HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not
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    67. 8. If the self-test report does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Wrong, inaccurate, or bleeding
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    time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. 100 Troubleshooting
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    than they do when printed on paper. In this case, there is nothing wrong with the product, print settings, or print cartridges. No further troubleshooting is required. For more information, see: • "Change the print speed or quality" on page 34 • "Choose papers for printing and copying" on page 21
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    with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see "Print cartridge troubleshooting" on page 94. Cause: The print cartridges need to be
  • HP Deskjet Ink Advantage F700 | User Guide - Page 106
    NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not a problem, print a self-test report to determine if there is a problem with the print cartridges. If the Print quality troubleshooting 103
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    Troubleshooting Chapter 12 self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace end of warranty date has not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP
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    Troubleshooting NOTE: There is no problem with the ink supplies and replacing the print cartridges is solve the issue, try the next solution. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your
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    Troubleshooting Chapter 12 • Solution 5: Check the print catridges • Solution 6: Replace the print cartridge Solution 1: Make sure the paper is loaded correctly Solution : The print cartridge nozzles needed to be cleaned. If this did not solve the issue, try the next solution. 106 Troubleshooting
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    problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region troubleshooting 107
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    Troubleshooting Chapter 12 Solution 1: Check the print settings Solution: Check the print paper to the plastic bag. This will prevent the photo paper from curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: • "
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    cartridge. • If the end of warranty date has not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridge was damaged. Print quality troubleshooting 109
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    is smudged or unclear. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. TIP: After reviewing the solutions in this section, you can go to HP's support Web site to see if there is additional troubleshooting help. For more information, go to: www.hp
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    paper to the plastic bag. This will prevent the photo paper from curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: • "Recommended this did not solve the issue, try the next solution. Print quality troubleshooting 111
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    solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Check the print settings • Solution 3: Clean the rollers • Solution 4: Contact HP support for service 112 Troubleshooting
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    Troubleshooting Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For cartridges). To clean the rollers 1. Turn off the product and remove the power cord. 2. Remove the rear access door. Print quality troubleshooting 113
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    access door. Gently push the door forward until it snaps into place. Troubleshooting 6. Plug the power cord back in, and turn on the product. problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support
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    see: "Align the print cartridges" on page 73 Cause: The print cartridges needed to be aligned. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is not responding • The product prints
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    listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print from the HP results. If this did not solve the issue, try the next solution. 116 Troubleshooting
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    are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Wait for the product to . If this did not solve the issue, try the next solution. Print troubleshooting 117
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    Troubleshooting Chapter 12 Solution 3: Check for a paper jam Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 92 Cause: The is stalled" on page 191 Cause: The print carriage has stalled. If this did not solve the issue, try the next solution. 118 Troubleshooting
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    Troubleshooting Solution 6: Check the cable connections to the product Solution: If the product is not properly connected to the computer, communication errors on the product. Cause: The product experienced an error. If this did not solve the issue, try the next solution. Print troubleshooting 119
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    listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the product and of the document that is not corrupt. Cause: The document was corrupt. 120 Troubleshooting
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    Troubleshooting Nothing happens when I try to print Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution
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    Troubleshooting Chapter 12 Solution 4: Check the cable connections to the product Solution: If the product is not properly connected to the computer, communication paper jams" on page 92 Cause: The product had a paper jam. If this did not solve the issue, try the next solution. 122 Troubleshooting
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    in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Set the correct margins in your software application Solution: Check the printer margins. Print troubleshooting 123
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    Troubleshooting as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see then reload the paper. Make sure that you slide the paper-width guide to the right until it stops at the edge of the paper. For
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    solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, troubleshooting 125
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    Troubleshooting Chapter 12 Solution 2: Check the layout of the document Solution: Make sure the layout of the document you are trying to print fits on a paper size supported then reload the paper. Make sure that you slide the paper-width guide inward until it stops at the edge of the paper. For more
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    with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see "Print cartridge troubleshooting" on page 94. Cause: If you are printing black text
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    Troubleshooting Chapter 12 Solution 4: Check the print cartridges for protective tape Solution: Check each print cartridge. The tape might have been removed from The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type. 128 Troubleshooting
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    Troubleshooting Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy Solution 3: Wait for the product to finish other tasks • Solution 4: The product does not support the paper or envelope • Solution 5: Check for a paper jam Solution 1: Turn on the
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    Troubleshooting to copy onto envelopes or other papers the product does not support. Related topics "Recommended papers for printing and copying" on page most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. •
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    The printout appears enlarged on the page Solution: Ensure that your Copy settings are chosen correctly. If the problem persists, debris might be stuck on the glass or on the back of the document lid. This can cause a portion of the image due to dust or debris on the glass. Copy troubleshooting 131
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    with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see "Print cartridge troubleshooting" on page 94. Cause: The print cartridges needed to
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    paper to make borderless copies. Cause: You were trying to make a borderless copy without using photo paper. Scan troubleshooting Use this section to solve these scan problems: • Scan halts • Scan fails • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect
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    Troubleshooting Chapter 12 Cause: The computer system resources may have been low. Scan fails Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem the Start Here guide. Cause: Your
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    to turn it back on after you finish your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide that came with your computer for more information. Cause: Too many applications
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    Troubleshooting case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. •
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    Troubleshooting Solution 1: Make sure that the brightness is set appropriately in the software Solution: Adjust the brightness in the software, and then image. If the OCR language does not match the language in the original, the scanned text might be incomprehensible. Scan troubleshooting 137
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    Troubleshooting Chapter 12 The scan feature does not work Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. •
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    Troubleshooting Flashing lights The lights on the product flash in special sequences to inform you about various error conditions. Refer to the following table for information
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    Troubleshooting Chapter 12 (continued) On light On On On On Resume light Off Off The print cartridge is not intended for use in this product. The print cartridge might not be supported for use in the product. See the printed documentation for more information. Tri-color print cartridge light
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    Troubleshooting (continued) On light Resume light On Blinking Blinking Blinking instructions that came with the product. 3. Turn on the product. Both blinking All off Scanner failure Turn off the product, and then turn it on again. If the problem persists, contact HP customer support.
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    Troubleshooting Chapter 12 (continued) On light Resume light On Off Check Print Cartridge lights Paper Description Selectio n lights Tri-color print occurred while communicating with the product Door open Solution: Close the front access door or the print cartridge door. 142 Troubleshooting
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    Troubleshooting Cause: The front access door or the print cartridge door was open. Firmware revision mismatch Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support the first solution does not solve the problem, continue trying the remaining solutions until
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    you cannot make a copy, see "Setup troubleshooting" on page 83 for more troubleshooting information. Try each of the following solutions separately with Windows Image Architecture (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic utility • Solution 10: Install
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    Troubleshooting drive. Make sure to remove them properly using the uninstall utility CD-ROM drive and then start the Setup program. 6. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. After you have reinstalled the software, try
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    Troubleshooting Chapter 12 7. Click Next through all of the screens that appear in the Wizard to install the USB Composite Device. 8. Click Finish to finish the installation. 9. Try to scan again. 10. If these steps do not resolve the problem, try using a different USB cable to connect the product
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    Troubleshooting Solution 4: Check the status of the product Solution: Check the status of the product in the HP Solution Center. To check the status of the
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    Troubleshooting Chapter 12 2. Make sure the product is turned on. 3. If the product is not receiving electrical power, connect it to another power outlet. computer. • If the USB cable is directly connected to the computer, try plugging it into another USB port on the computer. 148 Troubleshooting
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    Troubleshooting 5. If there are other USB devices connected to the computer, be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8
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    a problem with Services. c. In the right pane, right-click Lexbceserver, and then click Properties. d. On the General tab, in the Service status area, click Stop. e. From the Startup type drop-down menu, select Disabled, and then click OK. f. Click OK to close the dialog box. 150 Troubleshooting
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    Troubleshooting 5. Back up the Registry. To back up the Registry a. On the Windows taskbar, Registry. 6. Edit the registry. To edit the Registry a. Select the HKEY_LOCAL_MACHINE\System\CurrentControlSet \Services\Spooler Registry key. Details of the Registry key appears on the pane to the right. b.
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    Troubleshooting Chapter 12 7. Restart the computer, and then try to scan again. If you can scan successfully, then proceed with the next step to restart the Lexbcserver service. NOTE: Restarting the service Scan Diagnostic utility to find and correct problems with your product. To download and run
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    Troubleshooting Solution 10: Install a patch Solution: Download and install the unexpected internal error and communications failure patch. This patch resolves the An unexpected internal error has
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    other end of the USB cable to a USB port on your computer. Troubleshooting 8. Make sure the power cord is firmly connected to both the product and USB devices connected to the computer might be causing the problem. 12. If the scan is successful, then connect one USB device at a time to the computer
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    Troubleshooting 13. Test the scanning functionality after each connection, until you identify which piece of equipment is causing the problem. 14. connect a maximum of five hubs to the system. • If the product has trouble with a hub when the hubs are connected together, or there are more than four
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    Troubleshooting Chapter 12 Solution 12: Uninstall the software and reset the product Solution: Uninstall the software completely, and then reinstall it. some older products) and delete the Digital Imaging folder. e. Go to C:\WINDOWS and rename the twain_32 folder to twain_32 old. 156 Troubleshooting
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    Troubleshooting 3. Turn off programs that run in the background. NOTE: When the computer . In Windows Vista, Windows XP, and Windows 2000, use the MSCONFIG utility to prevent TSR programs and services from starting up. To turn off programs that run in the background a. On the Windows taskbar, click
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    most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 6: Clear the print queue manually • Solution 7: Restart the print spooler • Solution 8: Check the software application 158 Troubleshooting
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    Troubleshooting Solution prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below make sure you set up the product properly. See the Start Here guide that came with the product for information about setting it up.
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    Troubleshooting Chapter 12 Solution 2: Clear the print queue Solution: Restart your computer to clear the print queue. To clear the print queue 1. from the computer. 3. Leave the USB cable disconnected for 5-6 seconds. 4. Reconnect the USB cable to the product and the computer. 160 Troubleshooting
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    Troubleshooting After reconnecting the USB cable, the product should start printing the jobs in queue. NOTE: If you are connecting the product through a USB hub, make
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    Troubleshooting Chapter 12 6. Check the driver listed in the Driver drop-down menu to verify that the product is using the correct driver. The name of changes, try to print again. Cause: The product was paused or offline. If this did not solve the issue, try the next solution. 162 Troubleshooting
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    Troubleshooting Solution 6: Clear the print queue manually Solution: Manually clear the print queue. To clear the print queue manually 1. Depending upon your Print Spooler, and then click Stop to stop the service. 4. Click Start to restart the service, and then click OK. 5. Restart the computer and
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    Troubleshooting Chapter 12 Solution 8: Check the software application Solution: Verify whether the software application is the problem. To verify the not the software application, contact the manufacturer of that application for support. Cause: The software application was be failing or could not
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    Troubleshooting Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly attached and plugged in. Also,
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    end of the USB cable is plugged into a USB port on your computer. Troubleshooting 3. Try to scan again. If the scan fails, continue to the next step it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable
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    Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem with the computer. If this did not solve the issue, try the next solution. Solution 4:
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    Troubleshooting Chapter 12 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. 8. If you are still having trouble first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is
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    Troubleshooting Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly attached and plugged in. Also,
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    end of the USB cable is plugged into a USB port on your computer. Troubleshooting 3. Try to scan again. If the scan fails, continue to the next step it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable
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    Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem with the computer. If this did not solve the issue, try the next solution. Solution 4:
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    Troubleshooting Chapter 12 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. 8. If you are still having trouble the product software. Or, there might have been another problem with the computer. If this did not solve the issue
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    Troubleshooting onscreen instructions and the instructions provided in the Start Here guide that came with the product. 8. If you are still having trouble Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software. Required software
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    Troubleshooting onscreen instructions and the instructions provided in the Start Here guide that came with the product. 8. If you are still having trouble likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. •
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    Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Wait 60 seconds, and then plug in the
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    end of the USB cable is plugged into a USB port on your computer. Troubleshooting 3. Try to scan again. If the scan fails, continue to the next step it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable
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    Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem with the computer. If this did not solve the issue, try the next solution. Solution 4:
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    Troubleshooting Chapter 12 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. 8. If you are still having trouble scanning, remove the following additional applications from the Add/Remove Programs list, if they are present. CAUTION
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    Troubleshooting Error reading or writing the file Solution: Check to see if There was not enough available memory on your computer to create a print preview file. File format not supported Solution: Open the file in another application, and save it in a format that the product software recognizes
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    to turn it back on after you finish your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide that came with your computer for more information. Cause: The computer does
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    Troubleshooting • The software that came with the product was not installed correctly. • The software that came with the product is installed, but it was not running. No scan options Solution: Make sure the software is installed and running. For more information, see the Start Here guide that came
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    Troubleshooting Chapter 12 Out of paper Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Replace
  • HP Deskjet Ink Advantage F700 | User Guide - Page 186
    Troubleshooting 5. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. 6. Slide the paper-width guide is no higher than the top of the paper-width guide. 7. Make sure the print settings, paper size and
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    Troubleshooting Chapter 12 in the Size list to see if a defined paper size . 6. In the Basic Options area, click the appropriate paper type from the Paper Type list. Cause: There was a problem with the paper loaded in the input tray, or the print settings did not match. If this did not solve the
  • HP Deskjet Ink Advantage F700 | User Guide - Page 188
    Troubleshooting Make sure you have the following materials available: • Lint-free solution. Solution 4: Contact HP support Solution: If you have completed all of the steps provided in the previous solutions, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country
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    Troubleshooting Chapter 12 Paper jam or misfeed Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 92 - and connection-related error messages: • HP All-in-One not found • Communication test failed • Improper shutdown • Two-way communication lost 186 Troubleshooting
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    Troubleshooting HP All-in-One not found Solution: If the product is not are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the product is turned
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    Troubleshooting Chapter 12 Solution 2: Make sure the product is connected to the are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the product is
  • HP Deskjet Ink Advantage F700 | User Guide - Page 192
    Troubleshooting Solution 2: Make sure the product is connected to the computer Solution: If or not detected • Incompatible print cartridges • Print cartridges in wrong slot • Print cartridge problem Non-HP cartridges installed Solution: Follow the prompts on the computer screen to continue or
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    Troubleshooting Chapter 12 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using of a non-HP supply will
  • HP Deskjet Ink Advantage F700 | User Guide - Page 194
    Troubleshooting cartridge available to avoid possible printing delays. You do not need listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a self-test report
  • HP Deskjet Ink Advantage F700 | User Guide - Page 195
    Troubleshooting Chapter 12 Solution 1: Print a self-test report Solution: Print a self-test Start Copy Color button. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 3. Make sure the test
  • HP Deskjet Ink Advantage F700 | User Guide - Page 196
    Troubleshooting 3. If the print carriage did not move, open the front access door, and make note of where the carriage is stuck and look for jammed
  • HP Deskjet Ink Advantage F700 | User Guide - Page 197
    Troubleshooting Chapter 12 b. Check for any paper still in the product. Gently pull any paper out of the rollers. c. Replace the rear access door. plug depending on your country/region. 3. Make sure the power cord is firmly connected to both the product and the power adaptor. 194 Troubleshooting
  • HP Deskjet Ink Advantage F700 | User Guide - Page 198
    Troubleshooting 4. Plug the power cord directly into a wall outlet. 1 Power connection 2 Power the product cannot print and the print carriage is still stalled, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for
  • HP Deskjet Ink Advantage F700 | User Guide - Page 199
    , and then click Contact HP for information on calling for technical support. Cause: Incorrect type of paper was loaded in the input tray cartridges. Do not touch the ink nozzles or the copper-colored contacts. Troubleshooting 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be
  • HP Deskjet Ink Advantage F700 | User Guide - Page 200
    Troubleshooting . Contact HP for support. To find support and warranty information, go to the HP Web site at www.hp.com/ support. If prompted, choose likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
  • HP Deskjet Ink Advantage F700 | User Guide - Page 201
    Troubleshooting Chapter 12 Solution 1: Remove and reinsert the print cartridges Solution: Remove and reinsert the print cartridges and verify that contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 198 Troubleshooting
  • HP Deskjet Ink Advantage F700 | User Guide - Page 202
    Troubleshooting 5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the
  • HP Deskjet Ink Advantage F700 | User Guide - Page 203
    Troubleshooting Chapter 12 3. Lightly press down on the print cartridge to release it, and then pull it towards you out of the slot. NOTE: Do not top, and insert the print cartridge back into the slot. Make sure you push the print cartridge in firmly until it snaps into place. 200 Troubleshooting
  • HP Deskjet Ink Advantage F700 | User Guide - Page 204
    Troubleshooting likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • using the correct print cartridges • Solution 2: Contact HP customer support Solution 1: Make sure you are using the correct print cartridges
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    Troubleshooting Chapter 12 If you are using print cartridges that are not issue, try the next solution. Solution 2: Contact HP customer support Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click
  • HP Deskjet Ink Advantage F700 | User Guide - Page 206
    Troubleshooting To make sure the print cartridges are installed correctly 1. Make sure the product is turned on. 2. Open the print cartridge door. The print carriage moves
  • HP Deskjet Ink Advantage F700 | User Guide - Page 207
    for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The indicated print cartridges were installed incorrectly. Print cartridge problem The message might indicate which cartridge is causing
  • HP Deskjet Ink Advantage F700 | User Guide - Page 208
    Troubleshooting 3. Check to make sure you are using the correct print cartridges for 6. Check to see if the error has been resolved. • If the error has been resolved, then there is a problem with the black print cartridge. • If the error has not been resolved, continue to the next step. 7. Open
  • HP Deskjet Ink Advantage F700 | User Guide - Page 209
    Troubleshooting Chapter 12 11. Open the print cartridge door and reinsert the tri-color print cartridge by sliding it forward into the slot print cartridges for your product. For a list of compatible print cartridges, see the printed documentation that came with the product. 206 Troubleshooting
  • HP Deskjet Ink Advantage F700 | User Guide - Page 210
    Troubleshooting 4. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored . Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts on the print carridge(s) that are experiencing the problem. Errors 207
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    Troubleshooting Chapter 12 Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will or lint-free cloth into distilled water, and squeeze any excess water from it. 6. Hold the print cartridge by its sides. 208 Troubleshooting
  • HP Deskjet Ink Advantage F700 | User Guide - Page 212
    Troubleshooting 7. Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold
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    Troubleshooting Chapter 12 Solution 3: Replace the print cartridges Solution: Replace the print cartridges that are experiencing the problem. If only one of the print cartridges is experiencing the problem, you can also remove it and print using ink-backup mode. NOTE: During ink-backup mode, the
  • HP Deskjet Ink Advantage F700 | User Guide - Page 214
    , see the printed documentation that came with the product. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the product. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the
  • HP Deskjet Ink Advantage F700 | User Guide - Page 215
    on service options in Japan, see "HP Quick Exchange Service (Japan)" on page 214. If you need to contact HP support, do support. Check the HP Web site for updated information or troubleshooting tips for the product. 4. If you are still experiencing problems and need to speak with an HP support
  • HP Deskjet Ink Advantage F700 | User Guide - Page 216
    cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the HP All-in-One at
  • HP Deskjet Ink Advantage F700 | User Guide - Page 217
    HP warranty and support Chapter 13 HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, see "Pack the product" on page 215. HP Korea customer support 214 HP warranty and support
  • HP Deskjet Ink Advantage F700 | User Guide - Page 218
    Support or returning to the point of purchase you are requested to send the product in for service you can unplug the power cord and then manually slide the print carriage to the right to them with the product unless the HP customer support call agent instructs you to. 5. Close the print cartridge
  • HP Deskjet Ink Advantage F700 | User Guide - Page 219
    HP warranty and support Chapter 13 If you do not have the original packaging materials 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to
  • HP Deskjet Ink Advantage F700 | User Guide - Page 220
    section. For additional specifications, see the printed Basics Guide. System requirements Software and system requirements are located information about future operating system releases and support, visit the HP online support Web site at www.hp.com/support. Paper tray capacities Type Paper weight
  • HP Deskjet Ink Advantage F700 | User Guide - Page 221
    cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support. Notice to Windows 2000 users This product provides limited functionality for Windows 2000, including but not limited to the following: • Scanning is
  • HP Deskjet Ink Advantage F700 | User Guide - Page 222
    for ENERGY STAR® which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency
  • HP Deskjet Ink Advantage F700 | User Guide - Page 223
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Deskjet Ink Advantage F700 | User Guide - Page 224
    installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
  • HP Deskjet Ink Advantage F700 | User Guide - Page 225
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Toxic and hazardous substance table 222 Technical information
  • HP Deskjet Ink Advantage F700 | User Guide - Page 226
    HP Deskjet F735 All-In-One declaration of conformity Regulatory notices 223 Technical information
  • HP Deskjet Ink Advantage F700 | User Guide - Page 227
    Chapter 14 224 Technical information Technical information
  • HP Deskjet Ink Advantage F700 | User Guide - Page 228
    57 paper types, recommended 55 specifications 217 troubleshooting 129 crop fails 180 customer support contact 212 warranty 211, 213 D default printer 186 poor quality printouts 102 fax problems poor print quality 102 file invalid name 179 supported formats 179 unsupported formats 179 firmware
  • HP Deskjet Ink Advantage F700 | User Guide - Page 229
    removing ink from skin and clothing 79 ink-backup mode 72 install software, troubleshoot 83 invalid file name 179 iron-on transfers 47 L labels load 29 paper type 33 phone numbers, customer support 212 phone support 212 phone support period period for support 213 photo paper load 26 photos edit
  • HP Deskjet Ink Advantage F700 | User Guide - Page 230
    217 telephone numbers, customer support 212 text cut off 125 dotted lines on scan 136 incorrect format on scan 136 incorrect or missing on scan 136 jagged 114 meaningless characters 120 not filled in 102 smooth fonts 114 transparencies load 29 troubleshoot fax problems 102 print quality 99 Readme
  • HP Deskjet Ink Advantage F700 | User Guide - Page 231
    USB cable communication lost 188 USB cable installation 85 W warranty 211, 213 Web pages, print 49 228 Index
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