Work with print cartridges
.........................................................................................................
67
Handle the print cartridges
.................................................................................................
68
Check the estimated ink levels
...........................................................................................
69
Replace the print cartridges
................................................................................................
69
Use ink-backup mode
.........................................................................................................
72
Ink-backup mode output
...............................................................................................
73
Exit ink-backup mode
...................................................................................................
73
Store the print cartridges
....................................................................................................
73
Align the print cartridges
.....................................................................................................
73
Clean the print cartridges
...................................................................................................
74
Clean the print cartridge contacts
.......................................................................................
75
Clean the area around the ink nozzles
...............................................................................
77
Remove ink from your skin and clothing
.............................................................................
79
11
Shop for ink supplies
.............................................................................................................
81
12 Troubleshooting
View the Readme file
................................................................................................................
83
Setup troubleshooting
...............................................................................................................
83
The product will not turn on
................................................................................................
84
Uninstall and reinstall the software
.....................................................................................
90
Paper jams
................................................................................................................................
91
Information on paper
..........................................................................................................
93
Print cartridge troubleshooting
..................................................................................................
94
Information on print cartridges
............................................................................................
94
Resolving print cartridge problems
.....................................................................................
95
Resolving print cartridge error messages
...........................................................................
95
Print quality troubleshooting
.....................................................................................................
98
Wrong, inaccurate, or bleeding colors
................................................................................
99
Ink is not filling the text or graphics completely
................................................................
102
The printout has a horizontal band of distortion near the bottom of a borderless
print
...................................................................................................................................
104
Printouts have horizontal streaks or lines
.........................................................................
105
Printouts are faded or have dull colors
.............................................................................
107
Printouts seem blurry or fuzzy
..........................................................................................
110
Printouts are slanted or skewed
.......................................................................................
111
Ink streaks on the back of the paper
................................................................................
112
Paper is not picked up from the input tray
........................................................................
112
The text edges are jagged
................................................................................................
114
Print troubleshooting
...............................................................................................................
115
Envelopes print incorrectly
...............................................................................................
115
Borderless printing produces unexpected results
.............................................................
116
The product is not responding
..........................................................................................
117
The product prints meaningless characters
......................................................................
120
Nothing happens when I try to print
..................................................................................
121
The margins are not printing as expected
........................................................................
123
Text or graphics are cut off at the edge of the page
.........................................................
125
A blank page came out while printing
...............................................................................
127
Contents
3
Contents