HP Deskjet Ink Advantage F700 User Guide - Page 98
Resolving print cartridge problems, To troubleshoot the print cartridges, Print Cartridge Problem
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Troubleshooting • Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life of the cartridges. • Handle print cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. If print quality is poor right after cartridge installation, allow half an hour for the print cartridge to recover. For more information, see: "Print cartridge troubleshooting" on page 94 Resolving print cartridge problems Many problems can be resolved with the following procedures. If you receive a specific error message about the print cartridges, see "Print cartridge messages" on page 189 for more information. To troubleshoot the print cartridges 1. Remove and reinstall the print cartridges. For more information, see "Replace the print cartridges" on page 69. NOTE: Make sure the plastic tape has been removed. If it is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab. 2. If print quality is suffering, check the estimated ink levels. For more information, see "Check the estimated ink levels" on page 69. 3. Print a self-test report and review the test patterns. For more information, see "Print a self-test report" on page 67. 4. Clean the print cartridges: • First, try cleaning the print cartridges from the HP Photosmart Software. For more information, see "Clean the print cartridges" on page 74. CAUTION: Performing this procedure unnecessarily can waste ink and shorten the life of the cartridges. • If cleaning the print cartridges from the software did not help, you can try cleaning the print cartridge contacts. For more information, see "Clean the print cartridge contacts" on page 75. 5. If none of the previous procedures resolved the problem, replace the print cartridges. For more information, see "Replace the print cartridges" on page 69. Resolving print cartridge error messages After you install a print cartridge, one or both of the print cartridge status lights begin to blink. The printer will not print. One of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Work through the following sections in order. When the print cartridge light stops blinking, you have solved the problem. Print cartridge troubleshooting 95