HP Deskjet Ink Advantage F700 User Guide - Page 119
Borderless printing produces unexpected results, Solution 2: Load a different type of envelope
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Troubleshooting Chapter 12 For more information, see: "Load envelopes" on page 28 Cause: A stack of envelopes was loaded incorrectly. If this did not solve the issue, try the next solution. Solution 2: Load a different type of envelope Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Cause: The wrong type of envelope was loaded. If this did not solve the issue, try the next solution. Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The flaps might get caught in the rollers. Borderless printing produces unexpected results Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print from the HP Photosmart Software • Solution 2: Use the appropriate media Solution 1: Print from the HP Photosmart Software Solution: Try printing the image from the photo imaging software that came with the product. Cause: Printing a borderless image from a non-HP software application produced unexpected results. If this did not solve the issue, try the next solution. 116 Troubleshooting