HP J7934A HP Jetdirect Administrator's Guide - Page 225

Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.11. Table 9.11 Error Messages (1 of 11) Error Code and Message Description 02 LAN ERROR INTERNAL LOOPBACK During self-test, the HP Jetdirect print server detected an internal loopback test error. The print server may be faulty. If the error persists, replace the HP Jetdirect print server. 03 LAN ERROR EXTERNAL LOOPBACK The HP Jetdirect print server is incorrectly connected to your network or is defective. Make sure your HP Jetdirect print server is correctly attached to your network. In addition, check the cabling and connectors. 05 NO SIGNAL DETECTED (802.11 Wireless, Infrastructure Mode only) The print server did not find an Access Point and did not detect a radio signal. Check for sources of radio signal interference. If possible, elevate the print server or the external antenna (if applicable). Verify other wireless devices are turned on and located in wireless signal range of the print server. 06 ENCRYPTION REQUIRED Encryption is required on this network, but the print server cannot communicate on the network due to improper encryption settings. Check the encryption settings configured on the print server. 07 LAN ERROR CONTROLLER CHIP Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. 07 AUTHENTICATION FAILED The Jetdirect print server could not access the network because of an authentication error. The error depends on the authentication method used. Verify the authentication method and settings on the print server. 08 LAN ERROR INFINITE DEFERRAL There is a network congestion problem. Note: If the print server is not connected to the network, this error cannot occur. 08 AUTHENTICATION Link-level authentication is in progress. IN PROGRESS 09 LAN ERROR BABBLE Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. For replacement instructions, see the hardware installation guide for your print server. ENWW HP Jetdirect Configuration Page 225