HP Photosmart C4400 Full User Guide - Page 108

Troubleshooting Cause: The print cartridge was damaged. The printout has a horizontal band of distortion near the bottom of a borderless print Try the following solutions if your borderless print has a blurry band or line on the bottom of it. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: • "Recommended papers for printing and copying" on page 18 • "Information on paper" on page 98 Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. Solution 2: Use a higher print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing. NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list. For more information, see: • "Change the print speed or quality" on page 32 • "Print using Maximum dpi" on page 39 • "Change copy speed or quality" on page 57 Cause: The print quality setting was set too low. If this did not solve the issue, try the next solution. Print quality troubleshooting 105