HP Photosmart C4400 Full User Guide - Page 118

The text edges are jagged

Page 118 highlights

Troubleshooting Solution 4: Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. The text edges are jagged Try the following solutions if the text in your printouts is not sharp and the edges are rough. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the print cartridges Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon. TrueType icon OpenType icon Cause: The font was a custom size. Some software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed. If this did not solve the issue, try the next solution. Solution 2: Align the print cartridges Solution: Align the print cartridges. For more information, see: "Align the print cartridges" on page 78 Cause: The print cartridges needed to be aligned. Print quality troubleshooting 115

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Solution 4: Contact HP support for service
Solution:
If you have completed all of the steps provided in the previous solutions
and are still having a problem, contact HP support for service.
Go to:
www.hp.com/support
.
If prompted, choose your country/region, and then click
Contact HP
for technical
support.
Cause:
You might need assistance to enable the product or software to function
properly.
The text edges are jagged
Try the following solutions if the text in your printouts is not sharp and the edges are rough.
Solution 1: Use TrueType or OpenType fonts
Solution 2: Align the print cartridges
Solution 1: Use TrueType or OpenType fonts
Solution:
Use TrueType or OpenType fonts to ensure that the product is able to
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
TrueType icon
OpenType icon
Cause:
The font was a custom size.
Some software applications offer custom fonts that have jagged edges when enlarged
or printed. Also, if you want to print bitmapped text, it might have jagged edges when
enlarged or printed.
If this did not solve the issue, try the next solution.
Solution 2: Align the print cartridges
Solution:
Align the print cartridges.
For more information, see:
Align the print cartridges” on page 78
Cause:
The print cartridges needed to be aligned.
Print quality troubleshooting
115
Troubleshooting