HP Photosmart C4400 Full User Guide - Page 109

Troubleshooting Chapter 13 Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. For more information, see: "Change the page orientation" on page 32 Cause: The photo image had odd hues printed near the bottom of the page. Printouts have horizontal streaks or lines Try the following solutions if your printout has lines, streaks, or marks on it that run across the width of the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Use a higher print quality setting • Solution 3: If the print cartridge was dropped, wait for it to recover • Solution 4: Clean the print cartridge nozzles • Solution 5: Check the print catridges • Solution 6: Replace the print cartridge Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see: "Load paper" on page 20 Cause: The paper was not loaded correctly. If this did not solve the issue, try the next solution. Solution 2: Use a higher print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing. NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list. For more information, see: • "Change the print speed or quality" on page 32 • "Print using Maximum dpi" on page 39 • "Change copy speed or quality" on page 57 Cause: The print quality setting was set too low. If this did not solve the issue, try the next solution. 106 Troubleshooting