HP Photosmart C4600 User Guide - Page 56

The Minimum System Checks screen appears, Add/Remove Programs - installation cd

Page 56 highlights

Chapter 10 When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Solution: If the installation does not run automatically, you can start it manually. To start the installation from a Windows computer 1. On the Windows taskbar, click Start. 2. Depending on your operating system, do one of the following: • In Windows Vista: In Start Search, type d:\setup.exe, and then press Enter. • In Windows XP: Click Run (or click Accessories, and then Run). When the Run dialog box appears, type d:\setup.exe, and then click OK. If your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter. Cause: The installation failed to run automatically. The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. Cause: Your system did not meet the minimum requirements to install the software. I received a message that an Unknown Error has occurred Solution: Uninstall the software completely, and then reinstall it. To uninstall the software and reset the product 1. Disconnect and reset the product. To disconnect and reset the product a. Make sure the product is turned on. b. Press the On button to turn off the product. c. Disconnect the power cord from the back of the product. d. Reconnect the power cord to the back of the product. e. Press the On button to turn on the product. 2. Uninstall the software completely. NOTE: It is important that you follow the uninstall procedure carefully to ensure you have removed the software completely from the computer, before reinstalling it. To uninstall the software completely a. On the Windows taskbar, click Start, Settings, Control Panel, (or just Control Panel). b. Double-click Add/Remove Programs (or click Uninstall a program). Solve a problem 54 Solve a problem

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When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens
Solution:
If the installation does not run automatically, you can start it manually.
To start the installation from a Windows computer
1.
On the Windows taskbar, click
Start
.
2.
Depending on your operating system, do one of the following:
In Windows Vista: In
Start Search
, type
d:\setup.exe
, and then press
Enter
.
In Windows XP: Click
Run
(or click
Accessories
, and then
Run
). When the
Run
dialog box appears, type
d:\setup.exe
, and then click
OK
.
If your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive
letter.
Cause:
The installation failed to run automatically.
The Minimum System Checks screen appears
Solution:
Click
Details
to see what the specific problem is, and then correct the
problem before attempting to install the software.
Cause:
Your system did not meet the minimum requirements to install the software.
I received a message that an Unknown Error has occurred
Solution:
Uninstall the software completely, and then reinstall it.
To uninstall the software and reset the product
1.
Disconnect and reset the product.
To disconnect and reset the product
a
.
Make sure the product is turned on.
b
.
Press the
On
button to turn off the product.
c
.
Disconnect the power cord from the back of the product.
d
.
Reconnect the power cord to the back of the product.
e
.
Press the
On
button to turn on the product.
2.
Uninstall the software completely.
NOTE:
It is important that you follow the uninstall procedure carefully to
ensure you have removed the software completely from the computer, before
reinstalling it.
To uninstall the software completely
a
.
On the Windows taskbar, click
Start
,
Settings
,
Control Panel
, (or just
Control Panel
).
b
.
Double-click
Add/Remove Programs
(or click
Uninstall a program
).
Chapter 10
54
Solve a problem
Solve a problem