HP ProLiant 4500 Compaq ProLiant 4500R Rack-Mountable Servers Maintenance and - Page 52

Table 3-11, Fixed Disk Drive Test Error Codes, Table 3-12, CD-ROM Drive Test Error Codes

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3-20 Diagnostic Tools Table 3-11 Fixed Disk Drive Test Error Codes Error Code Description 1700-xx Fixed disk ID drive types test failed 1701-xx Fixed disk format test failed 1702-xx Fixed disk read test failed 1703-xx Fixed disk write/read/compare test failed 1704-xx Fixed disk random seek test failed 1705-xx Fixed disk controller test failed 1708-xx Fixed disk format bad track test failed 1709-xx Fixed disk reset controller test failed 1710-xx Fixed disk park head test failed 1715-xx Fixed disk head select test failed 1716-xx Fixed disk conditional format test failed 1717-xx Fixed disk ECC* test failed 1719-xx Fixed disk drive power mode test failed 1736-xx Drive Monitoring failed 1799-xx Invalid fixed disk drive type failed * Error Checking and Correcting Recommended Action The following steps apply to error codes 1700-xx through 1799-xx: 1. Run the Configuration Utility and verify the drive type. 2. Replace the fixed disk drive signal and power cables and retest. 3. Replace the fixed disk drive controller and re-test. 4. Replace the fixed disk drive and re-test. 5. Replace the system board and re-test. Error Code 1800-xx 1803-xx 1805-xx 1806-xx 1808-xx 1823-xx Table 3-12 CD-ROM Drive Test Error Codes Description CD-ROM ID failed CD-ROM Power failed CD-ROM Read failed CD-ROM SA/Media failed CD-ROM Controller failed CD-ROM random read failed Recommended Action The following steps apply to error codes 1800-xx through 1823-xx: 1. Replace the CD-ROM and retest. 2. Check and/or replace the signal cable and re-test. 3. Check the switch settings on the adapter board (if applicable). 4. Replace the tape adapter board (if applicable) and re-test. 5. Replace the CD-ROM drive and re-test. 6. Replace the system board and re-test. Maintenance and Service Guide

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3-20
Diagnostic Tools
Maintenance and Service Guide
Table 3-11
Fixed Disk Drive Test Error Codes
Error
Code
Description
Recommended Action
1700-xx
1701-xx
1702-xx
1703-xx
1704-xx
1705-xx
1708-xx
1709-xx
1710-xx
1715-xx
1716-xx
1717-xx
1719-xx
1736-xx
1799-xx
Fixed disk ID drive types test failed
Fixed disk format test failed
Fixed disk read test failed
Fixed disk write/read/compare test failed
Fixed disk random seek test failed
Fixed disk controller test failed
Fixed disk format bad track test failed
Fixed disk reset controller test failed
Fixed disk park head test failed
Fixed disk head select test failed
Fixed disk conditional format test failed
Fixed disk ECC* test failed
Fixed disk drive power mode test failed
Drive Monitoring failed
Invalid fixed disk drive type failed
The following steps apply to error
codes 1700-xx through 1799-xx:
1.
Run the Configuration Utility and
verify the drive type.
2.
Replace the fixed disk drive
signal and power cables and re-
test.
3.
Replace the fixed disk drive
controller and re-test.
4.
Replace the fixed disk drive
and re-test.
5.
Replace the system board
and re-test.
* Error Checking and Correcting
Table 3-12
CD-ROM Drive Test Error Codes
Error
Code
Description
Recommended Action
1800-xx
1803-xx
1805-xx
1806-xx
1808-xx
1823-xx
CD-ROM ID failed
CD-ROM Power failed
CD-ROM Read failed
CD-ROM SA/Media failed
CD-ROM Controller failed
CD-ROM random read failed
The following steps apply to error
codes 1800-xx through 1823-xx:
1.
Replace the CD-ROM and re-
test.
2.
Check and/or replace the signal
cable and re-test.
3.
Check the switch settings on the
adapter board (if applicable).
4.
Replace the tape adapter board
(if applicable) and re-test.
5.
Replace the CD-ROM drive
and re-test.
6.
Replace the system board
and re-test.