Kenmore 2806 Use and Care Guide - Page 21

Cycle did not run Stain Treat option, Load too wet

Page 21 highlights

Does the water level seem too low, or does the washer appear to not fill completely? The Auto Water Level feature senses the size of the load and adds the correct amount of water for the load size. You may notice during a cycle that the wash load is not completely submerged in water. This is normal and necessary for clothes to move. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Is the washer in a normal pause in the cycle? The washer may pause during certain cycles. Allow the cycle to continue. Is the washer overloaded? Wash smaller loads. See "Starting Your Washer" for maximum load size. • Is there oversudsing? Cancel the current cycle. Press RINSE/DRAIN & SPIN to drain the load. Re-select your desired cycle and press START. Do not add detergent. Use cold water. • Is the lid open? The lid must be closed during operation. The washer will not operate with the lid open. • Did you add more items to the load once the washer started? Once the load is wet, there may appear to be space for more items. Do not add more than 1 or 2 garments after the cycle has started. For best results determine load size with dry items only. Washer continues to fill or drain, or the cycle seems stuck Is the top of drain hose lower than the control knobs on washer? The top of the drain hose must be at least 39" (99 cm) above the floor. See "Drain System." Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Installation Instructions." Washer won't drain or spin; water remains in washer • Is the drain hose clogged, or the end of the drain hose more than 96" (244 cm) above the floor? See "Drain System." • Is the lid open? The lid must be closed during operation. The washer will not operate with the lid open. • Is there excessive sudsing? Always measure detergent. Follow detergent manufacturer's directions. If you have very soft water, you may need to use less detergent. Use only High Efficiency ("HE") detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size. Wash/Rinse temperature Are the hot and cold water inlet hoses reversed? If the hot and cold water inlet hoses are reversed, the washer will display an "HC" error code at the end of the cycle. See "Connect the Inlet Hoses." Are you washing many loads? As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal. Do you have an ENERGY STAR washer? The wash water temperatures may feel cooler to you than those of your previous washer. This is normal. Does the wash water temperature feel lower than usual? As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal. To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash. Excessive sudsing • Did you use a non-HE detergent? Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency ("HE") detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size. Is there excessive sudsing? Always measure detergent. Follow detergent manufacturer's directions. If you have very soft water, you might need to use less detergent. Selecting a Fabric Softener or 2nd Rinse option will help flush excess suds from your washer. Cycle did not run Stain Treat option • Did you select the Stain Treat option? The Stain Treat option must be selected for it to be included in a wash cycle. • The Stain Treat option is a preset cycle setting in the Heavy Duty cycle and may be added to other cycles. Load too wet • Did you use the right cycle for the load being washed? Select a higher spin speed. • Did you use a cold rinse? Cold rinses leave loads wetter than warm rinses. This is normal. Did you wash an extra large load? A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load around the basket wall and do not load above the stainless steel portion of the basket. Select Drain and Spin to remove excess water from the load. 21

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Does the water
level seem too low, or does the washer
appear to not
fill
completely?
The Auto Water Level feature
senses the size of the load and
adds the correct amount
of water for the load size. You may
notice during a cycle
that the wash load is not completely
submerged
in water. This is normal and necessary
for clothes
to move.
Has a household
fuse
blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit
breaker. If the problem
continues,
call an electrician.
Is the washer
in
a
normal pause
in the cycle?
The washer
may pause during certain
cycles. Allow the cycle
to continue.
Is the washer
overloaded?
Wash smaller loads. See "Starting
Your Washer"
for
maximum
load size.
Is there oversudsing?
Cancel the current cycle. Press RINSE/DRAIN
& SPIN to drain
the load. Re-select
your desired
cycle and press START. Do
not add detergent.
Use cold water.
Is the lid open?
The lid must be closed
during operation.
The washer will not
operate
with the lid open.
Did you
add more
items
to the
load
once the washer
started?
Once the load is wet, there may appear
to be space for more
items. Do not add more than 1 or 2 garments
after the cycle
has started.
For best results determine load size with dry items
only.
Washer
continues
to fill or drain, or the cycle
seems
stuck
Is the top of drain hose lower than the control
knobs on
washer?
The top of the drain hose must be at least 39" (99 cm) above
the floor. See "Drain System."
Does
the drain
hose fit too
tightly
in the standpipe,
or is it
taped
to the standpipe?
The drain hose should
be loose yet fit securely.
Do not seal
the drain hose with tape. The hose needs an air gap. See
"Installation
Instructions."
Washer
won't
drain
or spin; water
remains
in washer
Is the drain hose clogged,
or the end of the drain hose
more than 96" (244 cm) above
the
floor?
See "Drain
System."
Is the lid open?
The lid must be closed
during operation.
The washer will not
operate
with the lid open.
Is there
excessive
sudsing?
Always measure
detergent.
Follow detergent
manufacturer's
directions.
If you have very soft water, you may need to use
less detergent.
Use only High Efficiency
("HE") detergent.
Remember,
concentrated
detergents
such as 2x or higher will
use less detergent
based on load size.
Wash/Rinse temperature
Are the hot
and
cold water
inlet hoses reversed?
If the hot and cold water inlet hoses are reversed, the washer
will display
an "HC" error code at the end of the cycle. See
"Connect
the Inlet Hoses."
Are you washing
many loads?
As your frequency
of loads washed
increases,
the water
temperature
may decrease
for hot and warm temperatures.
This is normal.
Do you have an ENERGY STAR washer?
The wash water temperatures
may feel cooler to you than
those of your previous washer. This is normal.
Does
the wash
water
temperature
feel lower
than
usual?
As washing
progresses,
the wash temperature
will decrease
slightly for hot and warm washes. This is normal.
To reduce wrinkling,
the warm rinse is regulated
to be cooler
than the warm wash.
Excessive
sudsing
Did you use a non-HE detergent?
Regular or hand-washing
detergents
are not recommended
for this washer. Use only High Efficiency
("HE") detergent.
Remember,
concentrated
detergents
such as 2x or higher will
use less detergent
based on load size.
Is there
excessive
sudsing?
Always measure
detergent.
Follow detergent
manufacturer's
directions.
If you have very soft water, you might need to use
less detergent.
Selecting
a Fabric Softener or 2nd Rinse option will help flush
excess suds from your washer.
Cycle did not run Stain Treat option
Did you select the Stain Treat option?
The Stain Treat option
must be selected
for it to be included
in a wash cycle.
The Stain Treat option
is a preset cycle setting
in the Heavy
Duty cycle
and may be added to other cycles.
Load too wet
Did you use the right cycle for the load
being
washed?
Select a higher spin speed.
Did you
use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
Did you wash an extra
large load?
A large unbalanced
load could
result in a reduced
spin speed
and wet clothes at the end of the cycle. Evenly distribute
the
load around the basket wall and do not load above the
stainless
steel portion
of the basket.
Select Drain and Spin to
remove excess
water from the load.
21