Konica Minolta bizhub 20 bizhub 20 User Guide - Page 142
Paper is jammed inside the machine
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c Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the blue paperguide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. d Put the paper tray firmly back in the machine. IMPORTANT DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam. Troubleshooting and routine maintenance d Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. C Paper is jammed inside the machine C a Pull the paper tray completely out of the machine. b Use both hands to slowly pull out the jammed paper. c Press the front cover release button and open the front cover. IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 133