Linksys SPA921 Cisco SPA9000 Voice System Administration Guide - Page 147

Auto Attendant XML Instructions Set, Configuring the Auto Attendant, Table 5, AA XML Elements

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Configuring the Auto Attendant Writing an Auto Attendant Script 7 Auto Attendant XML Instructions Set The complete set of XML instructions for Auto Attendant Scripts are described in the following table: Table 5 AA XML Elements Instruction Description Syntax and Example(s) dialplan This determines the dialplan id of the current menu . The Auto Attendant processes the user input according to the dial plan and then is dispatched to the match, nomatch, or noinput instruction. "dp1" matches the AA Dial Plan 1 parameter found on the Voice - SIP screen of the administration web server. "dp2" matches the AA Dial Plan 2 parameter found on the Voice - SIP screen of the administration web server. noinput When specified, the Auto Attendant executes the specified audio and action instructions if the user does not input any digits in seconds. If the repeat attribute is set to "T", then the Auto Attendant plays the menu prompt after playing the prompt specified in the audio instruction and ignore the action instruction; otherwise, the Auto Attendant executes the action instruction. By default, "repeat" is "F". nomatch When specified, the nomatch instruction runs when the user input digits do not match anything in the dial plan. The Auto Attendant executes the specified audio and action instructions. If the repeat attribute is set to "T", the Auto Attendant plays the menu prompt after playing the no input prompt and ignore the action instruction; otherwise, the Auto Attendant executes the action instruction. By default, "repeat" is "F". SPA9000 Voice System Administration Guide 145

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Configuring the Auto Attendant
Writing an Auto Attendant Script
SPA9000 Voice System Administration Guide
145
7
Auto Attendant XML Instructions Set
The complete set of XML instructions for Auto Attendant Scripts are described in
the following table:
Table 5
AA XML Elements
Instruction
Description
Syntax and Example(s)
dialplan
This determines the dialplan id of
the current menu <form>. The Auto
Attendant processes the user input
according to the dial plan and then
is dispatched to the match,
nomatch, or noinput instruction.
<dialplan src = “dp1”/>
“dp1” matches the AA Dial
Plan 1 parameter found on
the
Voice - SIP
screen of the
administration web server.
“dp2” matches the AA Dial
Plan 2 parameter found on
the
Voice - SIP
screen of the
administration web server.
noinput
When specified, the Auto Attendant
executes the specified audio and
action instructions if the user does
not input any digits in <timeout>
seconds. If the repeat attribute is
set to “T”, then the Auto Attendant
plays the menu prompt after
playing the prompt specified in the
<noinput> audio instruction and
ignore the action instruction;
otherwise, the Auto Attendant
executes the action instruction. By
default, “repeat” is “F”.
<noinput timeout=”5”
repeat=”T”>
<!--audio instruction
(optional) -->
<!--action instruction
(optional) -->
</noinput>
nomatch
When specified, the nomatch
instruction runs when the user input
digits do not match anything in the
dial plan. The Auto Attendant
executes the specified audio and
action instructions. If the repeat
attribute is set to “T”, the Auto
Attendant plays the menu prompt
after playing the no input prompt
and ignore the action instruction;
otherwise, the Auto Attendant
executes the action instruction. By
default, “repeat” is “F”.
<nomatch repeat=”F”>
<!--audio instruction
(optional) -->
<!--action instruction
(optional) -->
</nomatch>