Linksys SPA922 Cisco SPA9000 Voice System Administration Guide - Page 138
Using the IVR Prompts to Change Recordings, IVR Prompt Menu Call Flow
UPC - 745883570836
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Configuring the Auto Attendant Working with the Auto Attendant Greetings 7 Using the IVR Prompts to Change Recordings The IVR prompts guides you through the process of recording, erasing, and changing greetings. Refer to the following illustration. Figure 1 IVR Prompt Menu Call Flow User enters 72255 from IVR Menu-1 Play prompt ("Please enter message number followed by the # key") Goto menu-2 User enters 2 User enters prompt key (1-10) Menu-2 Play prompt ("Enter 1 to record, enter 2 to review, enter 3 to delete, enter * to exit") User enters 1 Goto menu-1 User enters * User enters 3 Retrieve the prompt data and play prompt Menu-3-A Play prompt ("You may record your message after the tone. When finished, press #.") User records a prompt Menu-4-A Play prompt ("to save enter 1, to review enter 2, to rerecord enter 3, to exit enter *.") Menu-3-B Play prompt ("enter 1 to confirm, enter * to exit User enters 1 User enters * Erase message Play prompt ("Message erased.") Goto menu 4-A User enters 1 User enters 2 User enters 3 User enters * Play prompt ("Value saved") Play user recorded prompt Goto menu-3-A Goto menu-2 SPA9000 Voice System Administration Guide 136