Linksys SPA922 Cisco SPA9000 Voice System Administration Guide - Page 7
Contents, Configuring the Auto Attendant, Localization
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Contents Chapter 7: Configuring the Auto Attendant 131 How the Auto Attendant Works 131 Working with the Auto Attendant Greetings 133 Using Pre-Recorded Prompts 133 Recording an Auto Attendant Prompt 134 Downloading Prompts 137 Writing an Auto Attendant Script 138 An Introduction to XML Scripting Grammar in AA Script Examples 138 Elements of XML Scripting Grammar 142 Auto Attendant XML Instructions Set 145 Entering an Auto Attendant Script 147 Configuring the DayTime, NightTime and Weekend/Holiday Auto Attendants 148 Configuring Dial Plans for the Auto Attendant 150 Chapter 8: Localization 151 Localizing the SPA9000 Auto Attendant Prompts 151 Local Time Configuration 154 Configuring the SPA9000 and SPA9xx Call Progress Tones 154 Localizing the SPA400 Voice Mail Prompts 160 Localizing the SPA400 Call Disconnect Tones 161 Localizing the SPA400 Caller ID Method 163 Appendix A: Advanced Topics in SPA9000 Administration 165 Technology Background 165 Session Initiation Protocol 166 SPA9000 Media Proxy 167 SPA9000 Voice System Administration Guide v