McAfee TSA00M005PAA Installation Guide - Page 13

Preparing to Install the Client Software The chapter explains how to prepare computers on your network before installing the client software. Contents Uninstalling active virus protection software Uninstalling active firewall software Configuring your browser Installing the standalone installation agent Uninstalling active virus protection software Other virus protection software might conflict with the advanced features of McAfee virus protection. When multiple virus scanning engines try to access the same files on your computer, they interfere with each other. Use this task to uninstall existing virus protection software before installing the Total Protection Service virus and spyware protection. (There is no need to uninstall an existing installation of Total Protection Service.) Total Protection Service automatically detects some virus protection software during installation. It can uninstall some of these products during installation, and it prompts you to uninstall other products manually. If you are notified of existing virus protection software on a computer during installation, you must uninstall it before installing Total Protection Service. For a list of software that is detected and/or uninstalled during installation, visit http://www.mcafeeasap.com/downloads/uninstallinfo/detected_software_list.html. Task 1 In the Windows Control Panel, open Add/Remove Programs. 2 From the list of programs, locate any virus protection software. 3 Click Remove. Uninstalling active firewall software Before installing firewall protection, we recommend that you uninstall any other firewall programs on your computer. (There is no need to uninstall an existing installation of Total Protection Service.) Follow your firewall program's instructions for uninstalling or use the Windows Control Panel. Use this task to uninstall existing firewall software from the Windows Control Panel. McAfee Total Protection Service Installation Guide 13