Ricoh Aficio MP 7500 S/P Troubleshooting - Page 18

Document Server, Store File, Delete All Files in Doc, Thumbnail, Preview

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When the Machine Does Not Operate As wanted Problem Cause Solution Authentication failed. The entered login user Inquire the user administrator for the name or login password correct login user name and login pass- is not correct. word. 1 Authentication failed. The machine cannot per- Contact the administrator. form authentication. The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted. You have tried to delete files without the authority to do so. Files can be deleted by the person who created the file. To delete a file which you are not authorized to delete, contact the person who created the file. ❖ Document Server Problem Cause Solution "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" appears. The number of scanned pages exceeds the capacity per file of the Document Server. To store scanned pages as a file, press [Store File]. Scanned data is stored as a file in the Document Server. If you do not want to store scanned pages, press [No]. Scanned data is deleted. You forgot your password. You cannot access a protected file without entering the password. Contact the administrator. To delete the files stored in the document server, select [Delete All Files in Document Server]. As this will permanently delete every single file, make sure the document server does not contain any files you want to keep. See "Delete All Files in Document Server", General Settings Guide. You cannot find out what is stored in a file. You may not be able to ascertain the contents of a file simply from the file name. You can switch the Select File screen between [List] and [Thumbnail] display to check the contents of the file. In list display, the file name, date and time of storage, and user name are shown. In thumbnail display, an image of the stored file appears. You can enlarge the image by pressing [Preview]. Use the Select File screen to check information other than the file name. See "Checking the Details of a Stored Document", Copy/Document Server Reference. 12

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When the Machine Does Not Operate As wanted
12
1
❖
Document Server
Authentication failed.
The entered login user
name or login password
is not correct.
Inquire the user administrator for the
correct login user name and login pass-
word.
Authentication failed.
The machine cannot per-
form authentication.
Contact the administrator.
The selected file(s) con-
tained file(s) without ac-
cess privileges. Only
file(s) with access privi-
leges will be deleted.
You have tried to delete
files without the authori-
ty to do so.
Files can be deleted by the person who
created the file. To delete a file which
you are not authorized to delete, con-
tact the person who created the file.
Problem
Cause
Solution
“
Exceeded max.
number of pages
per file. Do you
want to store the
scanned pages as
1 file?
” appears.
The number of scanned
pages exceeds the capaci-
ty per file of the Docu-
ment Server.
To store scanned pages as a file, press
[
Store File
]
. Scanned data is stored as a
file in the Document Server. If you do
not want to store scanned pages, press
[
No
]
. Scanned data is deleted.
You forgot your pass-
word.
You cannot access a pro-
tected file without enter-
ing the password.
Contact the administrator.
To delete the files stored in the docu-
ment server, select
[
Delete All Files in Doc-
ument Server
]
. As this will permanently
delete every single file, make sure the
document server does not contain any
files you want to keep. See “Delete All
Files in Document Server”, General Set-
tings Guide.
You cannot find out what
is stored in a file.
You may not be able to
ascertain the contents of a
file simply from the file
name.
You can switch the Select File screen be-
tween
[
List
]
and
[
Thumbnail
]
display to
check the contents of the file. In list dis-
play, the file name, date and time of
storage, and user name are shown. In
thumbnail display, an image of the
stored file appears. You can enlarge the
image by pressing
[
Preview
]
. Use the Se-
lect File screen to check information
other than the file name. See “Checking
the Details of a Stored Document”,
Copy/Document Server Reference.
Problem
Cause
Solution