Ricoh Aficio MP 7500 S/P Troubleshooting - Page 70

No User Code is, Any of Login User

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Troubleshooting When Using the Scanner Function Message Cause Solution Communication er- A communication error ror has occurred has occurred on the neton the network. work. Check whether the client computer can use the TCP/IP protocol. Scanner is in use for other function. Please wait. A function of the machine other than the scanner function is being used such as the copier function. Wait for a while and reconnect. Insufficient mem- Memory is insufficient. • Close all the unnecessary applica- ory. Close all tions running on the client comput- other applica- er. tions, then re- • Uninstall the TWAIN driver, and 4 start scanning. then reinstall it after restarting the computer. No User Code is registered. Consult your system administrator. Access is restricted with user codes. Contact the administrator of the machine. Any of Login User The entered login user • Check the login user name, login Name, Login Pass- name, password, or driv- password, and driver encryption word or Driver er encryption key was in- key. Encryption Key is valid. • Permission to use this function has incorrect. not been granted. Contact the ad- ministrator. 64

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Troubleshooting When Using the Scanner Function
64
4
Communication er-
ror has occurred
on the network.
A communication error
has occurred on the net-
work.
Check whether the client computer can
use the TCP/IP protocol.
Scanner is in use
for other func-
tion. Please
wait.
A function of the machine
other than the scanner
function is being used
such as the copier func-
tion.
Wait for a while and reconnect.
Insufficient mem-
ory. Close all
other applica-
tions, then re-
start scanning.
Memory is insufficient.
•
Close all the unnecessary applica-
tions running on the client comput-
er.
•
Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
No User Code is
registered. Con-
sult your system
administrator.
Access is restricted with
user codes.
Contact the administrator of the ma-
chine.
Any of Login User
Name, Login Pass-
word or Driver
Encryption Key is
incorrect.
The entered login user
name, password, or driv-
er encryption key was in-
valid.
•
Check the login user name, login
password, and driver encryption
key.
•
Permission to use this function has
not been granted. Contact the ad-
ministrator.
Message
Cause
Solution