Ricoh Aficio MP 7500 S/P Troubleshooting - Page 55

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Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. You have loaded thick Specify another paper type. paper heavier than 110 g/m2. Duplex printing is Duplex printing can- Change the Paper Type setting for the tray to malfunctioning. not be done with a [2 Sided Copy] on the System Settings menu. tray for which [1 Sided See "System Settings", General Settings Copy] has been speci- Guide. fied as Paper Type on the System Settings menu. When using Win- The correct applica- Make sure the application's paper size and ori- 3 dows 95 / 98 / Me / tion or printer driver entation settings match those of the printer 2000 / XP, Windows settings are not made. driver. If a different paper size and orientation Server 2003, or Win- are set, select the same size and orientation. dows NT 4.0, com- bined printing or booklet printing does not come out as ex- pected. A print instruction was issued from the computer, but printing did not start. User Authentication may have been set. Contact the administrators. No transmission when using 1394 interface connection. • Interface connection has not been made. • The correct computer settings are not made. Check using the following procedure: A Confirm the IEEE 1394 interface cable is connected securely. B Restart the computer. If the error occurs even after executing the above operation, proceed to the following steps. C Unplug the IEEE 1394 interface cable connected to the computer. D Run the utility tool for the IEEE 1394 interface board, which is stored in the following path on the CD-ROM "Printer Drivers and Utilities": \UTILITY\1394\ (For more information about using the utility tool for IEEE 1394, see the README file in the same directory on the CD-ROM.) E Restart the computer. PDF files do not print PDF files are passout/cannot perform word-protected. [PDF Direct Print]. To print password-protected PDF files, enter the password in the [PDF Menu] or on Web Image Monitor. • For details about [PDF Menu], see "PDF Menu", General Settings Guide. • For details about Web Image Monitor, see the Web Image Monitor Help. 49

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Other Printing Problems
49
3
Duplex printing is
malfunctioning.
You have loaded thick
paper heavier than
110 g/m
2
.
Specify another paper type.
Duplex printing is
malfunctioning.
Duplex printing can-
not be done with a
tray for which
[
1 Sided
Copy
]
has been speci-
fied as Paper Type on
the System Settings
menu.
Change the Paper Type setting for the tray to
[
2 Sided Copy
]
on the System Settings menu.
See “System Settings”, General Settings
Guide.
When using Win-
dows 95 / 98 / Me /
2000 / XP, Windows
Server 2003, or Win-
dows NT 4.0, com-
bined printing or
booklet printing does
not come out as ex-
pected.
The correct applica-
tion or printer driver
settings are not made.
Make sure the application's paper size and ori-
entation settings match those of the printer
driver. If a different paper size and orientation
are set, select the same size and orientation.
A print instruction
was issued from the
computer, but print-
ing did not start.
User Authentication
may have been set.
Contact the administrators.
No transmission
when using 1394 in-
terface connection.
•
Interface connec-
tion has not been
made.
•
The correct com-
puter settings are
not made.
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is
connected securely.
B
Restart the computer. If the error occurs
even after executing the above operation,
proceed to the following steps.
C
Unplug the IEEE 1394 interface cable con-
nected to the computer.
D
Run the utility tool for the IEEE 1394 inter-
face board, which is stored in the following
path on the CD-ROM “Printer Drivers and
Utilities”:
\UTILITY\1394\
(For more information about using the util-
ity tool for IEEE 1394, see the README file
in the same directory on the CD-ROM.)
E
Restart the computer.
PDF files do not print
out/cannot perform
[
PDF Direct Print
]
.
PDF files are pass-
word-protected.
To print password-protected PDF files, enter
the password in the
[
PDF Menu
]
or on Web Im-
age Monitor.
•
For details about
[
PDF Menu
]
, see “PDF
Menu”, General Settings Guide.
•
For details about Web Image Monitor, see
the Web Image Monitor Help.
Problem
Cause
Solution