Ricoh Aficio MP 7500 S/P Troubleshooting - Page 46

Alert Messages, This describes the machine Alert messages.

Page 46 highlights

Troubleshooting When Using the Printer Function Alert Messages This section describes the machine Alert messages. Message Cause Solution Cannot connect with • IEEE 802.11b interface Turn off the machine and check the the wireless card. unit was not inserted IEEE 802.11b interface unit is inserted Turn the main power when the machine was correctly. Then, turn the machine on switch off, then turned on, or it was again. If the message appears again, call check the card. pulled out after the your service representative. 3 / Problems with the machine turned on. wireless card. • The settings are not / Problems with the wireless board. updated although the unit is detected, or errors are found while accessing the unit. Problems with IEEE 1394 Board. Problem with Hard Disk. An error may have occurred in the IEEE 1394 board. An error has occurred in the hard disk drive. Turn off the main power switch, and back on again. If the message appears again, contact your service representative. Turn off the main power switch, and back on again. If the message appears again, contact your service representative. The entered pass- The password of the en- Enter the correct password. word is incor- crypted PDF file has been rect. entered incorrectly. USB has a problem. An error has occurred in Turn off the main power switch, and back the USB interface. on again. If the message appears again, contact your service representative. Hardware Problem: An error has occurred in Turn off the main power switch, and back Ethernet the Ethernet board. on again. If the message appears again, contact your service representative. You do not have the privileges to use this function. Use of this function is restricted. Contact the administrator. Authentication has failed. • The login user name • Check your login user name and or password entered password. is incorrect. • Contact the administrator. • The machine current- ly cannot perform au- thentication. Parallel I/F An error has occurred in Turn off the main power switch, and back board has a prob- the parallel interface on again. If the message appears again, lem. board. contact your service representative. Printer font er- An error has occurred in Contact your service representative. ror. the font settings. 40

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118

Troubleshooting When Using the Printer Function
40
3
Alert Messages
This section describes the machine Alert messages.
Message
Cause
Solution
Cannot connect with
the wireless card.
Turn the main power
switch off, then
check the card.
/
Problems with the
wireless card.
/
Problems with the
wireless board.
IEEE 802.11b interface
unit was not inserted
when the machine was
turned on, or it was
pulled out after the
machine turned on.
The settings are not
updated although the
unit is detected, or er-
rors are found while
accessing the unit.
Turn off the machine and check the
IEEE 802.11b interface unit is inserted
correctly. Then, turn the machine on
again. If the message appears again, call
your service representative.
Problems with
IEEE 1394 Board.
An error may have oc-
curred in the IEEE 1394
board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Problem with Hard
Disk.
An error has occurred in
the hard disk drive.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
The entered pass-
word is incor-
rect.
The password of the en-
crypted PDF file has been
entered incorrectly.
Enter the correct password.
USB has a prob-
lem.
An error has occurred in
the USB interface.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Hardware Problem:
Ethernet
An error has occurred in
the Ethernet board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
You do not have
the privileges to
use this func-
tion.
Use of this function is re-
stricted.
Contact the administrator.
Authentication
has failed.
The login user name
or password entered
is incorrect.
The machine current-
ly cannot perform au-
thentication.
Check your login user name and
password.
Contact the administrator.
Parallel I/F
board has a prob-
lem.
An error has occurred in
the parallel interface
board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Printer font er-
ror.
An error has occurred in
the font settings.
Contact your service representative.