Ricoh Aficio MP 7500 S/P Troubleshooting - Page 64

Troubleshooting When Using the Scanner Function

58

4

Output buffer is

full. Sending the

data has been

cancelled. Please

try again later.

Too many jobs are in

standby state, and send-

ing was cancelled.

Retry sending after sending jobs in

standby state completes.

Exceeded max.

number of pages

per file. Do you

want to store the

scanned pages as

1 file?

The file being stored has

exceeded the max. num-

ber of pages for one file.

Specify whether to use the data or not.

Scan the pages that were not scanned

and store them as a new file. See Storing

Files Using the Scanner Function Scan-

ner Reference.

Exceeded maximum

number of file to

store. Delete all

unnecessary

files.

Too many files are wait-

ing to be delivered.

Please try again after they have been

delivered.

Exceeded max.

number of stored

files. Cannot

send the scanned

data as capturing

files is unavail-

able.

Too many files are wait-

ing to be delivered.

Please try again after they have been

delivered.

Exceeded max.

number of files

which can be used

in Document Serv-

er at the same

time.

The maximum number of

files that can be stored in

the document server has

been exceeded.

Check the files stored by the other func-

tions, and then delete unneeded files.

See “Document Server”, Copy/Docu-

ment Server Reference.

Entered protec-

tion code for

destination is

incorrect. Please

re-enter.

The correct protect desti-

nation code was not en-

tered.

Make sure the protection code is cor-

rect, and then enter it again. See “Regis-

tering a Protection Code”, General

Settings Guide.

Entered user code

is not correct.

The entered user code is

incorrect.

Check the authentication setting, and

then specify a correct user code.

Exceeded max.

number of alpha-

numeric charac-

ters.

The maximum enterable

number of alphanumeric

characters has been ex-

ceeded.

Make sure the maximum number of

characters which can be entered, and

then enter it again. See “Values of vari-

ous set items for transmission/stor-

age/delivery function”, Scanner

Reference.

Message

Cause

Solution

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Note	2
Caution	2
Power Source	2
Trademarks	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	7
Symbols	7
1. When the Machine Does Not Operate As wanted	9
Indicators	9
Panel Tone	10
Checking Machine Status and Settings	11
When an Indicator to the Right of a Function Key is Lit	14
When You Have Problems Operating the Machine	15
When a Job is Not Performed	20
2. Troubleshooting When Using the Copy Function	25
When a Message Appears	25
Display During Connect Copy	30
If Connect Copy is Cancelled	31
If You Cannot Exit from Connect Copy	32
When You Cannot Make Clear Copies	33
When You Cannot Make Copies As Wanted	35
When Memory is Full	39
3. Troubleshooting When Using the Printer Function	41
When a Message Appears during Installation of the Printer Driver	41
Windows 95/98/Me	41
Windows 2000	42
Windows XP, Windows Server 2003	42
Windows NT 4.0	43
If USB Connection Fails	44
When a Message Appears	45
Status Messages	45
Alert Messages	46
Checking the Error Log	47
When You Cannot Print	48
Other Printing Problems	51
4. Troubleshooting When Using the Scanner Function	57
When Scanning is Not Done as Expected	57
When You Cannot Send Scanned Files	58
When Stored Files Cannot be Accessed	58
When You Cannot Browse the Network to Send a Scan file	58
When the TWAIN Driver Cannot be Started	58
When Stored Files Cannot be Edited	59
When the Network Delivery Function Cannot be Used	59
Operations are Not Possible When Messages Appear	59
When a Message is Displayed	60
When a Message is Displayed on the Control Panel	60
When a Message is Displayed on the Client Computer	67
5. Adding Paper, Toner and Staples	71
Loading Paper	71
Loading Paper into Tray 1 (Tandem Tray)	71
Loading Paper into Tray 2 and 3	73
Loading Paper into the Large Capacity Tray (LCT)	74
Loading Paper in the Interposer	75
Orientation-Fixed Paper or Two-Sided Paper	77
Changing the Paper Size	78
Changing the Paper Size in Tray 2 and 3	78
Changing to a Size that is Not Automatically Detected	81
Adding Toner	83
Inserting Toner	84
Used Toner	85
Adding Staples	86
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	86
3,000 Sheet-100 Sheet Staple Finisher	87
Booklet Finisher (Saddle Stitch)	88
6. Clearing Misfeeds	89
Removing Jammed Paper	89
Locating Jammed Paper	90
Removing Jammed Paper	92
Removing Jammed Staples	100
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	100
3,000 Sheet-100 Sheet Staple Finisher	101
Booklet Finisher (Saddle Stitch)	102
Removing Punch Waste	103
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	103
3,000 Sheet-100 Sheet Staple Finisher	104
7. Remarks	107
Where to Put Your Machine	107
Machine Environment	107
Optimum environmental conditions	107
Environments to avoid	108
Moving	109
Power Connection	110
Access to the Machine	111
Maintaining Your Machine	112
Cleaning the Exposure Glass	112
Cleaning the Exposure Glass Cover	112
Cleaning the Auto Document Feeder	113

Ricoh Aficio MP 7500 S/P Troubleshooting - Page 64

in Document Serv, which can be used

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