Ricoh Aficio MP 7500 S/P Troubleshooting - Page 28

Connect Copy, User Tools

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Troubleshooting When Using the Copy Function Message Cause Solution Authentication has failed. The entered login user name or login password is not correct. Inquire the user administrator for the correct login user name and login password. Authentication has failed. The machine cannot per- Contact the administrator. form authentication. 2 The selected file(s) con- You have tried to delete Files can be deleted by the person who files without the authori- created the file. To delete a file which tained file(s) ty to do so. you are not authorized to delete, contact without access the person who created the file. privileges. Only file(s) with ac- cess privileges will be deleted. Please wait. The destination list is be- Wait until the message disappears. Do ing updated from the not switch off the power while this mesnetwork using SmartDe- sage is displayed. viceMonitor for Admin. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed. ❖ Connect Copy Message Cannot connect to the sub-machine. Check the status of the sub-machine. Cannot print from the sub-machine. Check the status of the sub-machine. Cannot print from the sub-machine. Check the status of the sub-machine. Cause • The L indicator is lit. • The hard disk of the sub-machine is malfunctioning. A paper misfeed has occurred on the sub-machine, or toner or other supplies need to be replenished. The sub-machine's User Tools menu is open. Solution Press [Exit] on the main machine and follow the instructions on the display. Follow the instructions displayed. For details, see p.77 "Adding Toner", p.83 "Removing Jammed Paper", p.94 "Removing Jammed Staples". If the sub-machine's display indicates that a cover is open, follow the instructions displayed. Press the {User Tools} key to close the User Tools menu. 22

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Troubleshooting When Using the Copy Function
22
2
❖
Connect Copy
Authentication
has failed.
The entered login user
name or login password
is not correct.
Inquire the user administrator for the
correct login user name and login pass-
word.
Authentication
has failed.
The machine cannot per-
form authentication.
Contact the administrator.
The selected
file(s) con-
tained file(s)
without access
privileges. Only
file(s) with ac-
cess privileges
will be deleted.
You have tried to delete
files without the authori-
ty to do so.
Files can be deleted by the person who
created the file. To delete a file which
you are not authorized to delete, contact
the person who created the file.
Please wait.
The destination list is be-
ing updated from the
network using SmartDe-
viceMonitor for Admin.
Depending on the num-
ber of destinations to be
updated, there may be
some delay before you
can resume operation.
Operations are not possi-
ble while this message is
displayed.
Wait until the message disappears. Do
not switch off the power while this mes-
sage is displayed.
Message
Cause
Solution
Cannot connect to
the sub-machine.
Check the status
of the sub-ma-
chine.
•
The
L
indicator is lit.
•
The hard disk of the
sub-machine is mal-
functioning.
Press
[
Exit
]
on the main machine and
follow the instructions on the display.
Cannot print from
the sub-machine.
Check the status
of the sub-ma-
chine.
A paper misfeed has oc-
curred on the sub-ma-
chine, or toner or other
supplies need to be re-
plenished.
Follow the instructions displayed. For
details, see p.77 “Adding Toner”, p.83
“Removing Jammed Paper”, p.94 “Re-
moving Jammed Staples”.
If the sub-machine's display indicates
that a cover is open, follow the instruc-
tions displayed.
Cannot print from
the sub-machine.
Check the status
of the sub-ma-
chine.
The sub-machine's User
Tools menu is open.
Press the
{
User Tools
}
key to close the
User Tools menu.
Message
Cause
Solution