Ricoh Aficio MP 7500 S/P Troubleshooting - Page 38

Duplex, Connect Copy, Eject Face Method in Glass Mode

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Troubleshooting When Using the Copy Function ❖ Duplex Problem Cause Solution Cannot print in duplex You have loaded paper Remove paper loaded on the bypass mode. on the bypass tray. tray. Load paper in another tray. Cannot print in duplex mode. You have loaded paper exceeding 110 g/m2. Change the paper. 2 Cannot print in duplex You have selected a tray Set the tray to [2 Sided Copy] in [Tray Pa- mode. which is set to [1 Sided per Settings] in [System Settings]. See Copy] in [Tray Paper Set- "System Settings", General Settings tings] in [System Settings]. Guide. Copies are not in correct order. You placed the originals in the incorrect order. When placing a stack of originals in the ADF, the last page should be on the bottom. If you place an original on the exposure glass, start with the first page to be copied. Furthermore, set [Face Down] in [Copy Eject Face Method in Glass Mode], [Input / Output] under [Copier / Document Server Features]. See "Input/Output", Copy/Document Server Reference. When using Duplex, copy is made Top to Bottom even though [Top to Top] is selected. You placed the originals in the wrong orientation. Place the original in the correct orientation. See "Original Orientation", Copy/Document Server Reference. ❖ Connect Copy Problem Cause Solution You cannot staple, punch, or Z-fold. The main and sub-machines do not have the same option installed. Press [Connect Copy] to cancel Connect Copy. You get different copy re- The Copy Quality setting Make the same Copy Quality setting sults from the main and differs on the two ma- one the two machines. sub-machines. chines. 32

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Troubleshooting When Using the Copy Function
32
2
❖
Duplex
❖
Connect Copy
Problem
Cause
Solution
Cannot print in duplex
mode.
You have loaded paper
on the bypass tray.
Remove paper loaded on the bypass
tray. Load paper in another tray.
Cannot print in duplex
mode.
You have loaded paper
exceeding 110 g/m
2
.
Change the paper.
Cannot print in duplex
mode.
You have selected a tray
which is set to
[
1 Sided
Copy
]
in
[
Tray Paper Set-
tings
]
in
[
System Settings
]
.
Set the tray to
[
2 Sided Copy
]
in
[
Tray Pa-
per Settings
]
in
[
System Settings
]
. See
“System Settings”, General Settings
Guide.
Copies are not in correct
order.
You placed the originals
in the incorrect order.
When placing a stack of originals in the
ADF, the last page should be on the bot-
tom.
If you place an original on the exposure
glass, start with the first page to be cop-
ied.
Furthermore, set
[
Face Down
]
in
[
Copy
Eject Face Method in Glass Mode
]
,
[
Input /
Output
]
under
[
Copier / Document Server
Features
]
. See “Input/Output”,
Copy/Document Server Reference.
When using Duplex,
copy is made Top to Bot-
tom even though
[
Top to
Top
]
is selected.
You placed the originals
in the wrong orientation.
Place the original in the correct orienta-
tion. See “Original Orientation”,
Copy/Document Server Reference.
Problem
Cause
Solution
You cannot staple,
punch, or Z-fold.
The main and sub-ma-
chines do not have the
same option installed.
Press
[
Connect Copy
]
to cancel Connect
Copy.
You get different copy re-
sults from the main and
sub-machines.
The Copy Quality setting
differs on the two ma-
chines.
Make the same Copy Quality setting
one the two machines.