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Tips for BlackArmor® Users, Introduction, Understanding Your BlackArmor User Account

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Introduction 5. Tips for BlackArmor® Users • Introduction • Understanding Your BlackArmor User Account • Accessing Shares and Files on the BlackArmor Server • Backing Up Your Files • Accessing Your BlackArmor Files Over the Web • Downloading Large Web Files to Your BlackArmor Server • Retrieving Deleted Files from the Recycle Bin Introduction This chapter provides tips and information that will help BlackArmor® users get the most out of the BlackArmor server. BlackArmor users can: • Store their files on the BlackArmor server and share them with others. • Back up their files, applications, and even operating systems using BlackArmor Backup. • Access their BlackArmor files over the Web using Global Access (if enabled). • Download large Web files directly to the BlackArmor server using the BlackArmor Manager Downloader. • Retrieve accidentally deleted files from the BlackArmor Manager Recycle Bin (if enabled). Understanding Your BlackArmor User Account This section describes the features and possible limitations of your BlackArmor user account. Access Limitations Shares on the BlackArmor server can be either public (open to everyone, with some restrictions) or private (restricted to selected user accounts). See your BlackArmor administrator to find out what your access limitations are. BlackArmor® NAS 220 User Guide (Version 2) 47

Section	Page
BlackArmor® NAS 220	1
Contents	3
1. Preface	6
About This Guide	6
Kit Contents	6
System Requirements	7
Finding More Information	7
2. All About the Seagate BlackArmor® NAS 220	8
Introduction	8
About the BlackArmor Server	8
Main Components of the BlackArmor Server Kit	8
Features of the BlackArmor Server	9
What You Can Do With the BlackArmor Server	11
The Difference Between a BlackArmor Administrator and User	12
About BlackArmor Administrators	12
About BlackArmor Users	12
How to Get Started	13
BlackArmor Administrators Start Here	13
BlackArmor Users Start Here	14
3. Getting Started with Your BlackArmor® Server	15
Introduction	15
Setup Steps for Administrators	16
Installing the BlackArmor Server and Software	16
Connecting to the Server	17
Completing the Initial Setup	17
Creating Custom Shares	18
Creating User Accounts	19
Distributing BlackArmor User Information	20
Making BlackArmor Accessible Using Seagate Global Access	20
Connecting a USB Printer to Your BlackArmor Server	22
Setting Your BlackArmor as a Media Server	22
Next Steps for Administrators	23
Getting Started as a BlackArmor User	24
Optional Steps	25
Creating a Seagate Global Access Account	25
4. Getting the Most from Your BlackArmor® Server	26
Introduction	26
Your Role as a BlackArmor Administrator	27
Your BlackArmor Server’s Default Settings	28
Managing BlackArmor Volumes, Shares and Storage	29
Understanding Volumes and Shares	29
Working with Volumes	30
Working with Shares	31
Setting Storage Space Limits for BlackArmor Users	33
Setting Grace Time for Exceeded Quotas	33
Controlling Web File Downloads to the BlackArmor Server	33
Managing BlackArmor Users	34
Working with User Accounts	34
Creating and Modifying User Groups	34
Protecting Your BlackArmor Files with Network Backups	35
Setting Your BlackArmor Server as a Media Server	36
Monitoring Your BlackArmor Server	36
Monitoring Status with the Server’s LEDs	37
Using Email Alerts to Monitor Server Status	38
Checking Disk Drive Status Using SMART	38
Changing the BlackArmor Server’s Advanced Settings	38
Dynamic Domain Name System (DNS) Settings	39
File Protocol Settings	39
Network Time Protocol (NTP) Settings	39
Power Saving Settings	39
Secure Socket Layer (SSL) Settings	40
Uninterruptible Power Supply (UPS) Settings	40
Web Access Protocol Settings	40
Workgroup and Domain Settings	40
Maintaining Your BlackArmor Server	41
Basic Hardware Safety and Maintenance	41
Keeping the Server’s Firmware Current	42
Resetting Your BlackArmor Server	42
5. Tips for BlackArmor® Users	43
Introduction	43
Understanding Your BlackArmor User Account	43
Access Limitations	43
Storage Space Limitations	44
Automatic Sorting for Media Files	44
Grace Time Limits for Quotas	45
File Protocol Support on Shares	45
Accessing Shares and Files on the BlackArmor Server	45
Backing Up Your Files	46
Backing Up Files with BlackArmor Backup	46
Backing Up Files Between Servers	46
Backing Up To or From an External USB Drive	46
Accessing Your BlackArmor Files Over the Web	47
Downloading Large Web Files to Your BlackArmor Server	47
Retrieving Deleted Files from the Recycle Bin	48
6. Solving Problems	49
General Troubleshooting Tips	49
Common Problems and Solutions	49
I can’t connect to the server over the local network.	49
I can’t connect to the server over the Web.	49
I can’t open BlackArmor Manager.	50
I can’t log in to BlackArmor Manager.	50
I can’t access a share.	50
I can’t access a file on a share.	50
I can’t store any more files on a share because its volume is full.	50
A firmware upgrade failed.	50
A volume is in degraded mode.	50
I can’t get streaming music from the BlackArmor server.	50
7. Technical Specifications	51
8. Glossary	52