Brother International DCP 8040 Service Manual - Page 225
G3/G4 with USB.
UPC - 012502610328
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CHAPTER 6 TROUBLESHOOTING S-4 This machine does not appear in Chooser with iMac and Power Macintosh G3 with USB. User Check (1) Check the machine is turned on. (2) Check the USB interface cable is connected correctly. (3) Check the printer driver is installed correctly. Possible cause Machine connection Driver installation Step 1 Check Select 'Apple System Profiler' in Apple Menu. Are the following items indicated in the USB box of the Device and Volumes tab? • Product ID: 0x15, 0x16 • Vender: Brother International Corporation (or 0x4f9) 2 Are there the following files in the Extensions Folder of System Folder? • BR_PrintMoniter(USB) • Brother Laser Result No No Remedy Check the machine is turned on and the USB interface cable is connected correctly. Check that the USB cable used is the shielded twisted pair type and 5 m or less. Try to connect the machine and PC with the USB cable directly. Try to re-install the printer driver. Yes Turn off the machine and PC power switch, and check all connections between them. Then, turn them on again. S-4 This machine does not appear in Chooser with iMac and Power Macintosh G3/G4 with USB. User Check (1) Check the machine is turned on. (2) Check the USB interface cable is connected correctly. (3) Check the printer driver is installed correctly. Possible cause Machine connection Step 1 Check Select 'Apple System Profiler' in Apple Menu. Are the following items indicated in the USB box of the Device and Volumes tab? • Product ID: 0x17, 0x18 • Vender: Brother International Corporation (or 0x4f9) *NOTE: The value or alphabet following 'BR' is a product ID. Result No Remedy Check the machine is turned on and the USB interface cable is connected correctly. Check that the USB cable used is the shielded twisted pair type and 5 m or less. Try to connect the machine and PC with the USB cable directly. 6-22