Brother International DCP 8040 Service Manual - Page 265
AppleTalk Troubleshooting, 13 DLC/LLC Troubleshooting, 14 Web Browser Troubleshooting TCP/IP
UPC - 012502610328
View all Brother International DCP 8040 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 265 highlights
CHAPTER 6 TROUBLESHOOTING 10.12 AppleTalk Troubleshooting In case of using Postscript driver, if you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following: (1) Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the Apple Talk Control Panel on the Macintosh. (2) Make sure that the AppleTalk protocol of the print/fax server is enabled. (3) If you have a large network, make sure that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may cause PostScript errors. Also, verify that you get the correct printer information when you select Printer Info from the Setup button in the Chooser. (4) Make sure that you have selected the correct Printer Description File (PPD) from the Chooser (otherwise PostScript errors may result). (5) Verify that you have selected the correct AppleTalk zone. Because the print/fax server gets its zone information from router broadcasts, it may not be in the zone you expect, and will therefore not show up in the Chooser. If this is the case, you may need to force the zone name using BRAdmin Professional utility, a web browser. 10.13 DLC/LLC Troubleshooting If you are having trouble printing with DLC/LLC, check the following: (1) Make sure that the DLC/LLC protocol is enabled using either BRAdmin Professional utility, a web browser or TELNET. (2) Make sure that the MAC address of the Windows® setting is the same as shown in the print configuration page printout. 10.14 Web Browser Troubleshooting (TCP/IP) (1) If you cannot connect to the print/fax server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print/ax server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish to look at the print/fax server. (2) Make sure that you are using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later. 6-62