D-Link DSM-520 Product Manual - Page 104

What version of firmware do I have? - unable to access this folder

Page 104 highlights

DSM-520 User's Manual Troubleshooting I created a playlist on my computer, but it doesn't appear on my media player.  Make sure the playlist file is located in a folder shared by your media player. Copy the playlist to your shared music folder or click on the Media Server icon to add or change your folder options. How do I reset my DSM-520?  Under normal circumstances, you should not need to reset your media player. However, to fully reset the media player, lightly insert a paper clip into the reset opening on the unit's rear panel for ten seconds. What version of firmware do I have?  From the main home screen, press the SETUP button and select Version. The firmware version will be listed. I am unable to access Rhapsody™ content.  Make sure Rhapsody™ is running on a computer connected to the network and check your network connections.  Verify that the UPnP Server has been started in Rhapsody™. Within the Rhapsody™ application on your computer, go to Options, select User Settings, and go to the UPnP tab. If the Status is stopped, click on the Start button. Be sure to check Start UPnP server once logged in.  Make sure you are able to play audio from within the Rhapsody™ application on the computer. If you are unable to play Rhapsody™ content from the computer, check your network and Internet connection. If your Internet connection is ok but you are still unable to play Rhapsody™ content, please contact Rhapsody™ support. To contact Rhapsody™ support, go to http://www.listen.com/dlink and click on Contact Us at the bottom of the page. D-Link Systems, Inc. 104

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104
DSM-520 User’s Manual
D-Link Systems, Inc.
Troubleshooting
I created a playlist on my computer, but it doesn’t appear on my
media player.
Make sure the playlist file is located in a folder shared by your media player. Copy
the playlist to your shared music folder or click on the Media Server icon to add or
change your folder options.
How do I reset my DSM-520?
Under normal circumstances, you should not need to reset your media player. However,
to fully reset the media player, lightly insert a paper clip into the reset opening on the
unit’s rear panel for ten seconds.
What version of firmware do I have?
From the main home screen, press the
SETUP
button and select
Version
. The firmware
version will be listed.
I am unable to access Rhapsody
content.
Make sure Rhapsody
is running on a computer connected to the network and check
your network connections.
Verify that the UPnP Server has been started in Rhapsody
. Within the Rhapsody
application on your computer, go to
Options
, select
User Settings
, and go to the
UPnP
tab. If the Status is stopped, click on the
Start
button. Be sure to check
Start UPnP
server once logged in
.
Make sure you are able to play audio from within the Rhapsody
application on the
computer. If you are unable to play Rhapsody
content from the computer, check your
network and Internet connection. If your Internet connection is ok but you are still
unable to play Rhapsody
content, please contact Rhapsody
support. To contact
Rhapsody
support, go to
and click on Contact Us at the
bottom of the page.