Dell PowerEdge C6520 EMC Installation and Service Manual - Page 84

System diagnostics and indicator codes, Using system diagnostics, Dell Embedded System Diagnostics

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7 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Using system diagnostics Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue. Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ● Repeat tests ● Display or save test results ● Run thorough tests to introduce additional test options to provide extra information about the failed device(s) ● View status messages that inform you if tests are completed successfully ● View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics (ePSA) if your system does not boot. Steps 1. When the system is booting, press F11. 2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics. 3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. 84 System diagnostics and indicator codes

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System diagnostics and indicator codes
This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.
Topics:
•
Using system diagnostics
Using system diagnostics
If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the
issue.
Dell Embedded System Diagnostics
NOTE:
The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to:
●
Run tests automatically or in an interactive mode
●
Repeat tests
●
Display or save test results
●
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
●
View status messages that inform you if tests are completed successfully
●
View error messages that inform you of issues encountered during testing
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
Steps
1.
When the system is booting, press F10.
2.
Select
Hardware Diagnostics
→
Run Hardware Diagnostics
.
The
ePSA Pre-boot System Assessment
window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from Boot Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1.
When the system is booting, press F11.
2.
Use the up arrow and down arrow keys to select
System Utilities
>
Launch Diagnostics
.
3.
Alternatively, when the system is booting, press F10, select
Hardware Diagnostics
>
Run Hardware Diagnostics
.
The
ePSA Pre-boot System Assessment
window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
7
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System diagnostics and indicator codes