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Dell XPS 720 Black Owner's Manual - Page 77

Drivers and Utilities, Windows XP, Windows Vista, Welcome Dell System Owner

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4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers are not displayed, exit the Drivers and Utilities media program. For drivers information, see the documentation that came with the device. A message appears, stating that the Drivers and Utilities media is detecting hardware in your computer. The drivers that are used by your computer are automatically displayed in the My Drivers-The Drivers and Utilities media has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, that driver is not required by your operating system. Manually Reinstalling Drivers After extracting driver files from the Drivers and Utilities media to your hard drive, you may be required to update the driver manually. Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ System Properties→ Hardware→ Device Manager. 3 Double-click the type of device for which you are installing the driver. 4 Right-click the device for which the driver is being reinstalled, then click Properties. 5 Click Driver→ Update Driver→ Install from a list or specific location (Advanced)→ Next. 6 Click to check Include this location in the search, then click Browse and navigate to where the driver files are located on your hard drive. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. Windows Vista: 1 Click Start → Computer→ System Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name of the device for which you are installing the driver. 4 Click Driver→ Update Driver→ Browse my computer for driver software. 5 Click Browse and browse to the location to which you previously copied the driver files. Troubleshooting 77

Section	Page
Contents	3
Finding Information	9
Setting Up and Using Your Computer	13
Front and Back View of the Computer	13
Front View	13
Front I/O Connectors	15
Back View	16
Back I/O Connectors	17
Attaching the Computer Stand	18
Installing Your Computer in an Enclosure	20
Connecting Monitors	22
Connecting a Monitor (Without an Adapter)	23
Connecting a Monitor (With an Adapter)	24
Connecting a Monitor in a Dual Graphics Card Configuration	25
Connecting Two or More Monitors	27
Connecting a TV	27
Changing the Display Settings to Support Two or More Monitors	28
About Your RAID Configuration	29
RAID Level 0 Configuration	29
RAID Level 1 Configuration	30
RAID Level 0+1 Configuration	30
RAID Level 5 Configuration	32
Configuring Your Hard Drives for RAID	32
Setting Your Computer to RAID-Enabled Mode	33
Using the NVIDIA MediaShield ROM Utility	33
Using NVIDIA MediaShield	34
Using Multimedia	37
Copying CD, DVD, and Blu-ray Disc™ (BD) Media	38
Helpful Tips	40
Using a Media Card Reader (Optional)	41
Network Setup Wizard	42
Transferring Information to a New Computer	43
Power Management Options in Windows XP	44
Standby Mode	44
Hibernate Mode	45
Power Options Properties	45
Power Management Options in Windows Vista	47
Sleep Mode	47
Hibernate Mode	47
Configuring Power Management Settings	47
Optimizing for Greater Performance	49
Understanding Dual-Graphics Technology	49
Understanding CPU Overclocking	49
Dell™ QuickSet	51
Troubleshooting	53
Solving Problems	53
Battery Problems	53
Drive Problems	53
E-Mail, Modem, and Internet Problems	55
Error Messages	56
IEEE 1394 Device Problems	57
Keyboard Problems	57
Lockups and Software Problems	58
Memory Problems	59
Mouse Problems	60
Network Problems	60
Power Problems	61
Printer Problems	61
Scanner Problems	62
Sound and Speaker Problems	63
Video and Monitor Problems	63
Power Lights	65
Diagnostic Lights	66
Beep Codes	69
System Messages	70
Dell Diagnostics	72
When to Use Dell Diagnostics	72
Starting Dell Diagnostics From Your Hard Drive	72
Starting Dell Diagnostics From the Drivers and Utilities Media	73
Dell Diagnostics Main Menu	74
Drivers	75
What Is a Driver?	75
Identifying Drivers	75
Reinstalling Drivers and Utilities	76
Using Windows Device Driver Rollback	76
Using the Drivers and Utilities Media	76
Restoring Your Operating System	78
Using Microsoft Windows System Restore	78
Using Dell PC Restore and Dell Factory Image Restore	79
Using the Operating System Media	82
Troubleshooting Software and Hardware Problems	83
Removing and Installing Parts	85
Before You Begin	85
Recommended Tools	85
Preparing to Work Inside Your Computer	85
Removing the Computer Cover	86
Inside View of Your Computer	88
System Board Components	89
Memory	90
DDR2 Memory Overview	90
Addressing Memory Configurations	91
Installing Memory	92
Removing Memory	93
Cards	94
Removing PCI and PCI Express Cards	95
Installing PCI and PCI Express Cards	97
Removing a PCI Express Graphics Card from a Dual Configuration	100
Installing a PCI Express Graphics Card in a Dual Configuration	102
Network Adapter and Sound Card Settings	105
Drives	106
About Serial ATA Drives	107
General Drive Installation Guidelines	107
Hard Drive	108
Removing a Hard Drive	108
Installing a Hard Drive	110
Drive Panel	113
Removing the Drive Panel	113
Replacing the Drive Panel	114
Floppy Drive	115
Removing a Floppy Drive	115
Installing a Floppy Drive	117
Media Card Reader	119
Removing a Media Card Reader	119
Installing a Media Card Reader	121
Optical Drive	123
Removing an Optical Drive	123
Installing an Optical Drive	125
Processor Airflow Shroud	128
Removing the Processor Airflow Shroud Assembly	128
Installing the Processor Airflow Shroud Assembly	129
Processor	129
Removing the Processor	129
Installing the Processor	130
Fans	132
Removing the Card Fan	132
Installing the Card Fan	134
Removing the CPU Fan	135
Installing the CPU Fan	136
Removing the Optional Hard Drive Fan	137
Installing the Optional Hard Drive Fan	138
System Board	139
Removing the System Board	139
Installing the System Board	140
Power Supply	141
Power Supply (PSU) DC Connector Pin Assignments	142
Removing the Power Supply	151
Installing the Power Supply	154
Front I/O Panel	155
Front I/O-Panel Components	155
Removing the Front I/O Panel	156
Installing the I/O Panel	157
Battery	157
Replacing the Battery	157
Removing the Computer Stand	158
Replacing the Computer Cover	159
Appendix	161
Specifications	161
System Setup	166
Overview	166
Entering System Setup	166
System Setup Options	167
Boot Sequence	173
Clearing Forgotten Passwords	174
Clearing CMOS Settings	175
Cleaning Your Computer	176
Computer, Keyboard, and Monitor	176
Mouse	176
Floppy Drive	177
CDs and DVDs	177
FCC Notices (U.S. Only)	177
Class A	178
Class B	178
FCC Identification Information	178
Contacting Dell	179
Glossary	203

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Troubleshooting

When you see the Windows desktop, reinsert the

Drivers and Utilities

media

At the

Welcome Dell System Owner

screen, click

NOTE:

The

Drivers and Utilities

media displays drivers only for hardware that came installed in your computer. If

you installed additional hardware, the drivers for the new hardware might not be displayed by the

Drivers and

Utilities

media. If those drivers are not displayed, exit the

Drivers and Utilities

media program. For drivers

information, see the documentation that came with the device.

A message appears, stating that the Drivers and Utilities media is detecting hardware in your

computer.

The drivers that are used by your computer are automatically displayed in the

My Drivers—The

Drivers and Utilities media has identified these components in your system

window.

Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, that driver is not required by your operating system.

Manually Reinstalling Drivers

After extracting driver files from the

Drivers and Utilities

media to your hard drive, you may be required

to update the driver manually.

Windows XP:

Click

Start

and click

Control Panel

Under

Pick a Category

, click

Performance and Maintenance

→

System

→

System Properties

→

Hardware

→

Device Manager

Double-click the type of device for which you are installing the driver.

Right-click the device for which the driver is being reinstalled, then click

Properties

Click

Driver

→

Update Driver

→

Install from a list or specific location (Advanced)

→

Click to check

Include this location in the search

, then click

Browse

and navigate to where the driver

files are located on your hard drive.

When the name of the appropriate driver appears, click

Click

Finish

and restart your computer.

Windows Vista

Click

Start

→

Computer

→

System Properties

→

Device Manager

NOTE:

The

User Account Control

window may appear. If you are an administrator on the computer, click

Continue

; otherwise, contact your administrator to enter the Device Manager.

Double-click the type of device for which you are installing the driver (for example,

Audio

Video

Double-click the name of the device for which you are installing the driver.

Click

Driver

→

Update Driver

→

Browse my computer for driver software

Click

Browse

and browse to the location to which you previously copied the driver files.