Dewalt DXPW3400PR Instruction Manual - Page 20
Repairs, Limited Warranty, Glossary
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English Repairs Battery and charger: The charger and battery pack are not serviceable. For all information regarding the battery pack or charger, please call 1-800-4-DeWALT (1-800-4339258) or visit our website www.dewalt.com. The battery pack and charger are to be taken to an authourized DeWALT service center. Pressure washer and all other concerns: To assure product SAFETY and RELIABILITY, repairs, maintenance and adjustment should be performed by a FNA factory service center, a FNA authorized service center or other qualified service personnel. Always use identical replacement parts. Contact our Customer Service Department at 1-877-3624271 or [email protected] Limited Warranty The manufacturer of this product agrees to repair or replace designated parts that prove defective within the warranty period listed below at the manufacturer's sole discretion. Specific limitations/extensions and exclusions apply. This warranty covers defects in material and workmanship and not parts failure due to normal wear, depreciation, abuse, accidental damage, negligence, improper use, maintenance, water quality or storage. To make a claim under the terms of the warranty, all parts said to be defective must be retained and available for return upon request to a designated Warranty Service Center for warranty inspection. The judgments and decisions of the manufacturer concerning the validity of warranty claims are final. These warranties pass through to the end user and are nontransferable. As a factory authorized and trained Warranty Service Center, the factory will honor the terms of all component warranties and satisfy claims of the appropriate warranty provisions. Normal wear items include, but are not limited to, valves and seals, which are not covered by this warranty. This warranty replaces all other warranties, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose and all such warranties are hereby disclaimed and excluded by the manufacturer. The manufacturer's warranty obligation is limited to repair and replacement of defective products as provided herein and the manufacturer shall not be liable for any further loss, damages, or expenses - including damages from shipping, accident, abuse, acts of God, misuse, or neglect. Neither is damage from repairs using parts not purchased from the manufacturer or alterations performed by non-factory authorized personnel. Failure to install and operate equipment according to the guidelines put forth in the instruction manual shall void warranty. This warranty does not cover the following: machines used for rental purposes, damage resulting from shipping (claims must be filed with freighter), accident, abuse, act of God, misuse, or neglect. Neither is damage from repairs or alterations performed by non-factory authorized personnel or failure to install and operate 18 equipment according to the guidelines put forth in the instruction manual. The manufacturer will not be liable to any persons for consequential damage, for personal injury, or for commercial loss. Responsibility of Original Purchaser (Initial User): • To process a warranty claim on your DeWALT pressure washer, report the concern to 1-877-362-4271 or [email protected] for authorization and direction to the nearest authorized service center in your area. • Retain original cash register sales receipt as proof of purchase for warranty work. • Use reasonable care in the operation and maintenance of the product as described in the Owners Manual(s). Warranty Does Not Apply to Failures Due to: • Freight damage • Damage due to chemical deterioration, scale build up, rust, corrosion or thermal expansion • Freeze damage • Damage caused by parts or accessories not obtained from an authorized dealer or not approved by the manufacturer. • Normal wear of moving parts or components affected by moving parts. Engine and Emissions Control System: Covered by engine manufacturer warranty. See Engine manual. Battery and Charger: Covered by battery/charger manufacturer warranty. See Battery charger manual. PRESSUREADY SYSTEM®: Three (3) years from date of purchase High Pressure Pump (defects in material and workmanship) AAATM - Five (5) years from date of purchase Frame (defects in material and workmanship) Ten (10) years from date of purchase. Accessories (Defects in Material and Workmanship) Includes nozzles, hoses, spray guns, wands, tires, feet Ninety (90) days from date of purchase. Glossary Bypass mode: Allows water to re-circulate within pump when the engine is running and the spray gun trigger is not pulled. Chemical/soap hose: Feeds chemical/cleaning soap into the pump to mix with the water. Refer to Chemicals/ Cleaning Soaps section. Chemical injection system: Mixes chemical/cleaning soap with water to improve cleaning effectiveness. Choke control: Opens and closes carburetor choke valve. NOTE: The choke adjust automatically when operating in the PRESSUREREADY® system mode, only adjuste the choke when operating in Manual Mode.