Epson ES-300W Users Guide - Page 133

Spots or Lines Appear in All Scanned Images, Scanned Image is Cropped

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Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images, try these solutions: • Make sure the surface of the original clean. • Disconnect any connected cables and clean inside the scanner. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture. Note: The maximum paper length is 44 inches (1,117.6 mm); select Customize to create a custom paper size. • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture (Mac): Click the Scan button and select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. Parent topic: Solving Scanned Image Quality Problems Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click and select All apps > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. 133

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133
Spots or Lines Appear in All Scanned Images
If spots or lines appear in all your scanned images, try these solutions:
• Make sure the surface of the original clean.
• Disconnect any connected cables and clean inside the scanner.
Parent topic:
Solving Scanned Image Quality Problems
Related tasks
Cleaning Inside Your Scanner
Scanned Image is Cropped
If the edges of a scanned image are cropped, try the following solutions:
• Select
Auto Detect
or
Auto Detect (Long Paper)
as the Document Size setting in Epson Scan 2,
Document Capture Pro, or Document Capture.
Note:
The maximum paper length is 44 inches (1,117.6 mm); select
Customize
to create a custom
paper size.
• In Epson Scan 2, select the
Main Settings
tab. Select
Document Size
>
Settings
and then adjust the
cropping area shown in the
Crop Margins for Size "Auto"
setting.
•
Document Capture Pro (Windows)
: Select
Detailed Settings
from the Scan window. Select
Document Size
>
Settings
and then adjust the cropping area shown in the
Crop Margins for Size
"Auto"
setting.
•
Document Capture (Mac)
: Click the
Scan button and select
Detailed Settings
from the Scan
window. Select
Document Size
>
Settings
and then adjust the cropping area shown in the
Crop
Margins for Size "Auto"
setting.
Parent topic:
Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 Settings using the Epson Scan 2 Utility.
1.
Do one of the following to start the Epson Scan 2 Utility:
•
Windows 10
: Click
and select
All apps
>
EPSON
>
Epson Scan 2 Utility
.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
.