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Epson ES-300W Users Guide - Page 134

Uninstall Your Scanner Software, Uninstalling Scanner Software - Windows

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• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software - Windows Uninstalling Scanner Software - Mac Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 3. Do the following to uninstall each of your scanning software programs, then follow any on-screen instructions: • Windows 10: Right-click and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change. 134

Section	Page
Contents	3
Scanner Basics	8
Scanner Parts Locations	8
Scanner Parts	8
Scanner Buttons and Lights	12
User Replaceable Epson Scanner Parts and Accessories	14
Changing the Power Save Settings	14
Charging the Battery (ES-300W)	15
Loading Originals	18
Loading Originals in the Input Tray	18
Original Document Specifications	25
Loading Receipts in the Input Tray	26
Receipt Specifications	32
Loading Special Originals	32
Special Original Specifications	38
Loading Plastic Cards in the Card Slot	39
Plastic Card Specifications	43
Wi-Fi Networking	44
Manual Network Connection Setup	44
Connecting to an Existing Wi-Fi Network	45
Manually Connecting to a Wi-Fi Router Using EpsonNet Config	46
Setting Up Network Scanning	49
Determining the Scanner's IP Address	50
Direct Wi-Fi Mode (AP Mode) Setup	51
Enabling a Direct Wi-Fi (AP Mode) Connection	52
Using WPS to Set Up a Direct Wi-Fi (AP Mode) Connection	54
Wi-Fi Protected Setup (WPS)	56
Using WPS to Connect to a Network	57
Using WPS PIN Mode to Connect to a Network	59
Epson DocumentScan App for iOS/Android	62
Restoring Default Network Settings	63
Scanning	65
Starting a Scan	65
Starting a Scan from a Scanner Button	65
Assigning Start Button Settings or Scan Jobs	66
Starting a Scan Using the Epson Scan 2 Icon	67
Starting a Scan from a Scanning Program	69
Scanning with Document Capture Pro and Document Capture	71
Scanning in Epson Scan 2	74
Additional Scanning Settings - Main Settings Tab	78
Additional Scanning Settings - Advanced Settings Tab	79
Scanning Settings for Special Documents	80
Image Format Options	80
Scan Resolution Guidelines	81
Scanning Special Projects	82
Scanning Two Originals onto One Sheet (Stitching Images) - Windows	82
Scanning Multi-Page Originals as Separate Files - Windows	84
Convert Scanned Documents to Editable Text (OCR)	85
Scanning Using OCR - Windows	86
Scanning Using OCR - Mac	88
Saving Scanned Documents as a Searchable PDF	92
Saving a Scan as an Office Format File - Windows	94
Scanning to a SharePoint Server or Cloud Service	95
Cleaning and Transporting Your Scanner	98
Cleaning Your Scanner	98
Cleaning Inside Your Scanner	98
Checking the Scanner Roller Counter	107
Replacing the Scanner Rollers	109
Resetting the Scanner Roller Counter	115
Transporting Your Scanner	116
Solving Problems	118
Scanner Light Status	118
Solving Scanning Problems	121
Scanner Does Not Turn On or Turns Off Unexpectedly	121
Scanner Button Does Not Work as Expected	122
Scanning Software Does Not Operate Correctly	123
Cannot Start Epson Scan 2	124
Original Feeds Incorrectly in Scanner	124
Original Jams in Scanner	125
Scanning is Slow	127
Solving Network Scanning Problems	128
Cannot Scan Over a Network	128
Scanner Cannot Connect to a Wireless Router or Access Point	129
Solving Scanned Image Quality Problems	130
Back of Original Image Appears in Scanned Image	131
Scanned Characters are Blurry	131
Characters are not Recognized During Conversion to Editable Text (OCR)	132
Ripple Patterns Appear in an Image	132
Spots or Lines Appear in All Scanned Images	133
Scanned Image is Cropped	133
Resetting the Epson Scan 2 Settings	133
Uninstall Your Scanner Software	134
Uninstalling Scanner Software - Windows	134
Uninstalling Scanner Software - Mac	135
Where to Get Help	135
Technical Specifications	137
Windows System Requirements	137
Mac System Requirements	137
General Specifications	138
Dimension Specifications	139
Electrical Specifications	140
Environmental Specifications	141
Network Interface Specifications (ES-300W)	142
Safety and Approvals Specifications	142
Notices	144
Important Safety Instructions	144
Battery Safety Instructions (ES-300W)	146
Restrictions on Copying	146
Default Delay Times for Power Management for Epson Products	147
Binding Arbitration and Class Waiver	147
Trademarks	150
Copyright Notice	151
libTIFF Software Acknowledgment	151
A Note Concerning Responsible Use of Copyrighted Materials	152