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Nozzle Check Pattern Prints Incorrectly, Overall Print Quality Is Poor

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Ink Stains Appear Outside the Printed Areas Printer Status Sheet or Logs Print Incorrectly Parent topic: Solving Problems Nozzle Check Pattern Prints Incorrectly If the nozzle check pattern does not print correctly, try these solutions: • Clean the print head and print the check pattern again. If cleaning the print head several times does not solve the problem, clean the suction cap. For White ink, also wash the tubes. • If the printer has not been used for a long time, nozzles may be dried and clogged. If cleaning the print head does not solve the problem, replace the ink cartridges with cleaning cartridges. • Lint may have adhered to the platen near the print head. Clean the area using the maintenance kit. • Check to see if cleaning cartridges are installed. If so, the rows printed with the cleaning solution are difficult to see. • If you are printing the nozzle check pattern on paper in White ink mode, the rows printed with white ink are difficult to see. Try printing directly on the platen to confirm the nozzle check pattern using White ink. Parent topic: Solving Print Quality Problems Related tasks Cleaning the Print Head Cleaning the Suction Cap Washing the White Ink Tubes (White Edition) Shaking and Replacing the Ink Cartridges Performing a Nozzle Check Cleaning Around the Print Head Cleaning the Platen Path Overall Print Quality Is Poor If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding), try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • If the print surface is too far from the print head, the following problems may occur: • Lines in the image (banding) 149

Section	Page
Contents	3
Introduction to Your Printer	10
Printer Features	10
Optional Equipment and Replacement Parts	11
Notations Used in the Documentation	12
Printer Part Locations	12
Printer Parts - Front/Top	12
Printer Parts - Inside	14
Printer Parts - Back	15
Control Panel and LCD Screen	16
Printer Usage Guidelines	18
Using Your Printer	18
Storing Your Printer	19
Handling Ink and Cleaning Cartridges	20
Handling White Ink (White Edition)	21
Handling T-shirts (Media)	22
Basic Printing	24
Overview of the Printing Process	24
Required Equipment	25
Pre-treating a T-shirt	27
Pre-treatment Solution Safety Precautions	27
Preparing the Pre-treatment Solution	28
Diluting the Pre-treatment Solution	31
Pre-treatment Application Guidelines	32
Pre-treating a T-shirt with a Roller	33
Pre-treating a T-shirt with a Sprayer	33
Fixing the Pre-treatment Solution (Heat Press)	34
Preparing Your Printer	35
Creating Your T-shirt Design	36
Data Creation and Transmission Guidelines	36
Printable Area	37
Loading the T-shirt	38
Replacing the Platen	39
Loading a T-shirt on the Platen	40
Repositioning the T-shirt	46
Adjusting the Height of the Platen	47
Adjusting the Angle of the Fixing Lever	50
Starting and Cancelling Printing	51
Starting a Print Job	52
Cancelling a Print Job	52
Post-treating a T-shirt	53
Removing a Printed T-shirt	53
Fixing the Ink	54
Fixing Conditions (Heat Press)	55
Fixing Conditions (Heat Tunnel)	55
Printing from a USB Memory Device	57
USB Memory Device Requirements	57
Connecting and Printing from a USB Memory Device	58
Printing on Thick Material	60
Removing the Round Platen Height Indicator	60
Installing the Round Platen Height Indicator	65
Maintenance	67
Maintenance Guidelines	67
Maintenance Safety Instructions	68
Print Head Maintenance	68
Performing a Nozzle Check	69
Cleaning the Print Head	71
Print Head Alignment	72
Aligning the Print Head	72
Using the Ink Cleaning Solution	74
Disposing of Used Consumables and Optional Parts	76
Waste Ink Disposal Guidelines	76
Replacing the Waste Ink Bottle	77
Cleaning the Suction Cap	81
Replacing the Head Cleaning Set	86
Replacing the Wiper Unit and Anti-drying Caps	86
Replacing the Flushing Pad	92
Washing the White Ink Tubes (White Edition)	96
Shaking and Replacing the Ink Cartridges	100
Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter	105
Cleaning Around the Print Head	111
Cleaning the Platen Path	114
Storing the Printer	117
Cleaning the Printer	118
Moving or Transporting the Printer	121
Transportation Preparation	122
Moving the Printer	122
Moving the Printer Through a Narrow Doorway	124
Setting Up the Printer After Transport	128
Using the Control Panel Menus	129
Accessing the Printer's Menus	129
USB File List Menu Settings	130
Maintenance Menu Settings	131
Printer Setup Menu Settings	133
Print Logs Menu Settings	134
Printer Status Menu Settings	135
Administrator Menu Settings	136
Maintenance Mode Menu Settings	137
Solving Problems	139
Product Status Messages	139
Solving Printer Problems	144
Printer Does Not Turn On	144
LCD Screen Shuts Off	144
Solving Printing Problems	144
Nothing Prints	145
Cannot Print Over a Network	145
Print Head Moves But Nothing Prints	146
Platen Height Error Is Displayed While Printing	147
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale)	147
Printing Is Slow or Stops Intermittently	148
Cannot Access the USB Memory Device	148
Red Light Shines Inside the Printer	148
Forgot the Network Password	148
Solving Print Quality Problems	148
Nozzle Check Pattern Prints Incorrectly	149
Overall Print Quality Is Poor	149
Lines Are Misaligned	151
Grainy or Unclear Printout	151
White Ink Quality Is Poor (White Edition)	152
Ink Stains Appear Outside the Printed Areas	153
Printer Status Sheet or Logs Print Incorrectly	153
Where to Get Help	153
Technical Specifications	155
Windows System Requirements	155
Mac System Requirements	156
Printer Specifications	157
Electrical Specifications	157
Environmental Specifications	158
Dimension Specifications	158
Ink Cartridge Specifications	158
Cleaning Cartridge Specifications	159
Pre-treatment Solution Specifications	160
Ink Cleaner Solution Specifications	160
Safety and Approvals Specifications	161
Notices	162
Important Safety Instructions	162
General Product Safety Instructions	162
Ink Cartridge Safety Instructions	164
FCC Compliance Statement	165
Software License Terms	166
Trademarks	173
Copyright Notice	174
A Note Concerning Responsible Use of Copyrighted Materials	174

Match case Limit results 1 per page

Ink Stains Appear Outside the Printed Areas

Printer Status Sheet or Logs Print Incorrectly

Parent topic:

Solving Problems

Nozzle Check Pattern Prints Incorrectly

If the nozzle check pattern does not print correctly, try these solutions:

• Clean the print head and print the check pattern again. If cleaning the print head several times does

not solve the problem, clean the suction cap. For White ink, also wash the tubes.

• If the printer has not been used for a long time, nozzles may be dried and clogged. If cleaning the print

head does not solve the problem, replace the ink cartridges with cleaning cartridges.

• Lint may have adhered to the platen near the print head. Clean the area using the maintenance kit.

• Check to see if cleaning cartridges are installed. If so, the rows printed with the cleaning solution are

difficult to see.

• If you are printing the nozzle check pattern on paper in White ink mode, the rows printed with white ink

are difficult to see. Try printing directly on the platen to confirm the nozzle check pattern using White

ink.

Parent topic:

Solving Print Quality Problems

Related tasks

Cleaning the Print Head

Cleaning the Suction Cap

Washing the White Ink Tubes (White Edition)

Shaking and Replacing the Ink Cartridges

Performing a Nozzle Check

Cleaning Around the Print Head

Cleaning the Platen Path

Overall Print Quality Is Poor

If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding),

try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• If the print surface is too far from the print head, the following problems may occur:

• Lines in the image (banding)

149