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Epson F2000 Users Guide - Page 153

Ink Stains Appear Outside the Printed Areas, Printer Status Sheet or Logs Print Incorrectly - troubleshooting

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Related tasks Performing a Nozzle Check Aligning the Print Head Diluting the Pre-treatment Solution Washing the White Ink Tubes (White Edition) Cleaning Around the Print Head Cleaning the Platen Path Ink Stains Appear Outside the Printed Areas If you notice ink stains outside of the printed area of the T-shirt, there may be residual ink on the platen's frame or top plate or lint and ink may have built up on the print head. Check the frame and platen and clean them, if necessary. Note: Transfer the printed T-shirt to the heat press with care; the ink is wet and can smudge. Parent topic: Solving Print Quality Problems Related tasks Cleaning Around the Print Head Cleaning the Platen Path Printer Status Sheet or Logs Print Incorrectly If the printer status sheet and log are printed beyond the edges of your paper, make sure you are printing with a medium size (standard) platen. Parent topic: Solving Print Quality Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit your product's support website at epson.com/support/f2000 (U.S.) or epson.ca/support/f2000 (Canada) to download the Garment Creator software and utilities, get FAQs and troubleshooting advice, view videos of common maintenance procedures, or e-mail Epson with your questions. 153

Section	Page
Contents	3
Introduction to Your Printer	10
Printer Features	10
Optional Equipment and Replacement Parts	11
Notations Used in the Documentation	12
Printer Part Locations	12
Printer Parts - Front/Top	12
Printer Parts - Inside	14
Printer Parts - Back	15
Control Panel and LCD Screen	16
Printer Usage Guidelines	18
Using Your Printer	18
Storing Your Printer	19
Handling Ink and Cleaning Cartridges	20
Handling White Ink (White Edition)	21
Handling T-shirts (Media)	22
Basic Printing	24
Overview of the Printing Process	24
Required Equipment	25
Pre-treating a T-shirt	27
Pre-treatment Solution Safety Precautions	27
Preparing the Pre-treatment Solution	28
Diluting the Pre-treatment Solution	31
Pre-treatment Application Guidelines	32
Pre-treating a T-shirt with a Roller	33
Pre-treating a T-shirt with a Sprayer	33
Fixing the Pre-treatment Solution (Heat Press)	34
Preparing Your Printer	35
Creating Your T-shirt Design	36
Data Creation and Transmission Guidelines	36
Printable Area	37
Loading the T-shirt	38
Replacing the Platen	39
Loading a T-shirt on the Platen	40
Repositioning the T-shirt	46
Adjusting the Height of the Platen	47
Adjusting the Angle of the Fixing Lever	50
Starting and Cancelling Printing	51
Starting a Print Job	52
Cancelling a Print Job	52
Post-treating a T-shirt	53
Removing a Printed T-shirt	53
Fixing the Ink	54
Fixing Conditions (Heat Press)	55
Fixing Conditions (Heat Tunnel)	55
Printing from a USB Memory Device	57
USB Memory Device Requirements	57
Connecting and Printing from a USB Memory Device	58
Printing on Thick Material	60
Removing the Round Platen Height Indicator	60
Installing the Round Platen Height Indicator	65
Maintenance	67
Maintenance Guidelines	67
Maintenance Safety Instructions	68
Print Head Maintenance	68
Performing a Nozzle Check	69
Cleaning the Print Head	71
Print Head Alignment	72
Aligning the Print Head	72
Using the Ink Cleaning Solution	74
Disposing of Used Consumables and Optional Parts	76
Waste Ink Disposal Guidelines	76
Replacing the Waste Ink Bottle	77
Cleaning the Suction Cap	81
Replacing the Head Cleaning Set	86
Replacing the Wiper Unit and Anti-drying Caps	86
Replacing the Flushing Pad	92
Washing the White Ink Tubes (White Edition)	96
Shaking and Replacing the Ink Cartridges	100
Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter	105
Cleaning Around the Print Head	111
Cleaning the Platen Path	114
Storing the Printer	117
Cleaning the Printer	118
Moving or Transporting the Printer	121
Transportation Preparation	122
Moving the Printer	122
Moving the Printer Through a Narrow Doorway	124
Setting Up the Printer After Transport	128
Using the Control Panel Menus	129
Accessing the Printer's Menus	129
USB File List Menu Settings	130
Maintenance Menu Settings	131
Printer Setup Menu Settings	133
Print Logs Menu Settings	134
Printer Status Menu Settings	135
Administrator Menu Settings	136
Maintenance Mode Menu Settings	137
Solving Problems	139
Product Status Messages	139
Solving Printer Problems	144
Printer Does Not Turn On	144
LCD Screen Shuts Off	144
Solving Printing Problems	144
Nothing Prints	145
Cannot Print Over a Network	145
Print Head Moves But Nothing Prints	146
Platen Height Error Is Displayed While Printing	147
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale)	147
Printing Is Slow or Stops Intermittently	148
Cannot Access the USB Memory Device	148
Red Light Shines Inside the Printer	148
Forgot the Network Password	148
Solving Print Quality Problems	148
Nozzle Check Pattern Prints Incorrectly	149
Overall Print Quality Is Poor	149
Lines Are Misaligned	151
Grainy or Unclear Printout	151
White Ink Quality Is Poor (White Edition)	152
Ink Stains Appear Outside the Printed Areas	153
Printer Status Sheet or Logs Print Incorrectly	153
Where to Get Help	153
Technical Specifications	155
Windows System Requirements	155
Mac System Requirements	156
Printer Specifications	157
Electrical Specifications	157
Environmental Specifications	158
Dimension Specifications	158
Ink Cartridge Specifications	158
Cleaning Cartridge Specifications	159
Pre-treatment Solution Specifications	160
Ink Cleaner Solution Specifications	160
Safety and Approvals Specifications	161
Notices	162
Important Safety Instructions	162
General Product Safety Instructions	162
Ink Cartridge Safety Instructions	164
FCC Compliance Statement	165
Software License Terms	166
Trademarks	173
Copyright Notice	174
A Note Concerning Responsible Use of Copyrighted Materials	174