Epson Perfection 636 User Manual - Page 60

Where to Get Help, Troubleshooting,

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Where to Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON's Home Page at http://www.epson.com. EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. EPSON Download Service You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps. EPSON Forum on CompuServe® Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529. Troubleshooting Page 60

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Troubleshooting
Page 60
Where to Get Help
EPSON provides technical assistance through electronic support services
and automated telephone services 24 hours a day. The following tables
list the contact information:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home
Page at
.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading) to
log onto
ftp.epson.com
with the user name
anonymous
and your e-mail address as the
password.
EPSON
Download
Service
You can call the EPSON Download Service at
(800) 442-2007
. Set your communications software
to 8 data bits, 1 stop bit, no parity. Modem speed
can be up to 28.8 Kbps.
EPSON Forum
on CompuServe
®
Members of CompuServe can type
GO EPSON
at
the menu prompt to reach the Epson America
Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for
representative #529.