Epson Perfection 636 User Manual - Page 61
EPSON Accessories at 800 873-7766 U.S. sales only. In Canada, EPSON Reseller or Customer Care Center
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If you need help using another manufacturer's software with an EPSON product, see the documentation for that software for technical support information. Automated telephone services Service Access EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 922-8911. EPSON FaxAdviceTM Access EPSON's technical information library by calling (800) 922-8911. You must provide a return fax number to use this service. EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center, call (800) 922-8911. To speak to a technical support representative, dial (310) 974-1970 (U.S.) or (905) 709-3839 (Canada), 6 AM to 8 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: Product name (EPSON Perfection 636) Product serial number (located on the back of scanner) Computer configuration Description of the problem You can purchase genuine Epson supplies and accessories from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Or visit our web site at www.epsonsupplies.com (U.S. sales only). Troubleshooting Page 61