Epson PowerLite 4300 User's Guide - Page 97

Solving Problems With the Remote Control, Where To Get Help

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Solving Problems With the Remote Control The projector doesn't respond to remote control commands. ■ Point the remote control towards the receiver. ■ Make sure the projector and remote control IDs match. To operate all projectors by remote control regardless of ID settings, set the ID switch on the side of the remote control to Off. ■ The remote control's batteries may not be installed correctly or may be low on power. To change the batteries, see page 82. ■ Make sure you are within about 49 feet (15 meters) of the projector and within range of the projector's front or back sensor. ■ Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector's infrared receivers. Also, turn off any nearby equipment that emits infrared energy, such as a radiant room heater. If necessary, use the Remote Receiver setting to disable the projector's front or back sensor if it continues to pick up interference (see page 61). ■ Make sure the Remote Receiver setting isn't disabling both of the projector's sensors (see page 61). ■ If any buttons are held for longer than 30 seconds, the remote enters sleep mode. Release any button that is held to wake the remote. ■ Make sure the Remote Control Type setting is correct. See page 67. Where To Get Help Epson provides these technical support services: Solving Problems 97

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Solving Problems
97
Solving Problems With the Remote
Control
The projector doesn’t respond to remote control commands.
■
Point the remote control towards the receiver.
■
Make sure the projector and remote control IDs match. To
operate all projectors by remote control regardless of ID settings,
set the ID switch on the side of the remote control to
Off
.
■
The remote control’s batteries may not be installed correctly or
may be low on power. To change the batteries, see page 82.
■
Make sure you are within about 49 feet (15 meters) of the
projector and within range of the projector’s front or back sensor.
■
Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers. Also, turn off any nearby equipment that emits infrared
energy, such as a radiant room heater. If necessary, use the
Remote Receiver
setting to disable the projector’s front or back
sensor if it continues to pick up interference (see page 61).
■
Make sure the
Remote Receiver
setting isn’t disabling both of
the projector’s sensors (see page 61).
■
If any buttons are held for longer than 30 seconds, the remote
enters sleep mode. Release any button that is held to wake the
remote.
■
Make sure the
Remote Control Type
setting is correct. See
page 67.
Where To Get Help
Epson provides these technical support services: