Epson PowerLite 4300 User's Guide - Page 98

Internet Support, Speak to a Support Representative, Product name PowerLite 4100, 4200W, or 4300

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Internet Support Visit Epson's support website at www.epson.com/support for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday. ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call for support, please have the following information ready: ■ Product name (PowerLite 4100, 4200W, or 4300) ■ Product serial number (located both on the projector and in the projector's menu as described below) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer or video configuration ■ Description of the problem You can obtain the serial number from the projector's menu system: Just press the Menu button and highlight the Info menu. 98 Solving Problems

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98
Solving Problems
Internet Support
Visit Epson’s support website at www.epson.com/support for
solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM
to 6
PM
, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.
Before you call for support, please have the following information
ready:
■
Product name (PowerLite 4100, 4200W, or 4300)
■
Product serial number (located both on the projector and in the
projector’s menu as described below)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
Description of the problem
You can obtain the serial number from the projector’s menu system:
Just press the
Menu
button and highlight the
Info
menu.