Epson PowerLite 50c User Manual - Page 63
Where To Get Help - multimedia projector
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Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day, as listed in the following table: Service World Wide Web Technical Support Automated Telephone Services Presenters Online Access From the Internet, you can reach EPSON's product support page at http://support.epson.com. After selecting your product, you can view frequently asked questions and answers, download product documentation, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com note You can purchase screens, carrying cases, or other accessories from EPSON by calling (800) 873-7766; in Canada, please call (800) 873-7766 for dealer referral. To purchase accessories online or view EPSON's complete product catalog, visit the EPSON Store at www.epsonstore.com (U.S. sales only). To see our full line of multimedia projectors, go to www.epson.com/mul_proj. To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner's Kit. This is the fastest way to speak to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak to a projector support specialist by dialing one of these numbers (toll or long distance charges may apply): s U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday s Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Before you call, please have the following information ready: s Product name (EPSON PowerLite 50c or 70c) s Product serial number (located on the bottom of the projector) s Video source (computer, DVD player, etc.) and how it's connected s Description of the problem 58 Solving Problems