Epson PowerLite Pro Cinema 6010 User's Guide - Page 70

Where to Get Help, Internet Support, Speak to a Support Representative

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Where to Get Help Internet Support Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or epson.ca/support (Canada). Here you can access troubleshooting information, download product documentation, and receive technical advice through email. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card that came with your projector. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday ■ Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (PowerLite Pro Cinema 6010) ■ Product serial number (located on the bottom of the projector or in the projector's Info menu) ■ Computer configuration, if you're connected to a computer ■ Description of the problem Purchase Supplies and Accessories You can purchase screens, carrying cases, or other accessories from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). 70 Problem Solving

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70
Problem Solving
Where to Get Help
Internet Support
Epson provides technical assistance 24 hours a day at
epson.com/support
(U.S.) or
epson.ca/support
(Canada). Here you can access troubleshooting information, download
product documentation, and receive technical advice through email.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call
(800) 637-7661
and enter the PIN on the
Epson PrivateLine Support card that came with your projector. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
AM
to 6
PM
, Pacific
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■
U.S.:
(562) 276-4394
, 6
AM
to 8
PM
, Pacific Time, Monday through Friday, and 7
AM
to
4
PM
, Pacific Time, Saturday
■
Canada:
(905) 709-3839
, 6
AM
to 8
PM
, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
Before you call, please have the following information ready:
■
Product name (PowerLite Pro Cinema 6010)
■
Product serial number (located on the bottom of the projector or in the projector’s Info
menu)
■
Computer configuration, if you’re connected to a computer
■
Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase
online, visit
www.epsonstore.com
(U.S. sales) or
www.epson.ca
(Canadian sales).