Epson Stylus COLOR 850Ne User Manual - Page 112

Fixing Paper Problems

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Troubleshooting Your printer icon doesn't appear in the Chooser (Macintosh). Possible cause Solution Your Macintosh has extension conflicts. See also "Solving Network Problems" on page 7-1 of your Administrator's Guide. Disable Quick Draw GX in the Extensions Manager. Make sure EPSON Monitor3 and SC 850AT are enabled, and then restart your Macintosh. The "SC 850AT cannot be used" message appears (Macintosh). Possible cause The printer software has been corrupted. Solutions Remove and reinstall the printer software as described on page 6-18. Then, in the Extensions Manager, disable Quick Draw GX, enable EPSON Monitor3 and SC 850AT, and restart your Macintosh. Fixing Paper Problems To avoid most paper handling problems, do the following:  Use smooth, high-quality media designed for ink jet printers that meets the media specifications in Appendix C.  Follow all loading and handling instructions included with the media.  Load the media with the printable side face up as described in the Setup Guide and in Chapter 2. If you have any paper problems, check here for solutions. 6-13

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Troubleshooting
6-13
Your printer icon doesn’t appear in the Chooser (Macintosh).
The “SC 850AT cannot be used” message appears (Macintosh
)
.
Fixing Paper Problems
To avoid most paper handling problems, do the following:
Use smooth, high-quality media designed for ink jet
printers that meets the media specifications in Appendix C.
Follow all loading and handling instructions included with
the media.
Load the media with the printable side face up as described
in the
Setup Guide
and in Chapter 2.
If you have any paper problems, check here for solutions.
Possible cause
Solution
Your Macintosh has
extension conflicts. See
also “Solving Network
Problems” on page 7-1 of
your
Administrator’s Guide
.
Disable Quick Draw GX in the Extensions Manager. Make sure
EPSON Monitor3 and SC 850AT are enabled, and then restart your
Macintosh.
Possible cause
Solutions
The printer software has
been corrupted.
Remove and reinstall the printer software as described on
page 6-18. Then, in the Extensions Manager, disable Quick Draw
GX, enable EPSON Monitor3 and SC 850AT, and restart your
Macintosh.